Responsibilities:
• Responsible for organizing and directing the daily activities within the call center operation.
• Supervise, train and guide call center agents to execute their tasks. Responsible for resolving problems and complaints.
• Monitor agents and supervise call center performance, as well as analyze reports.
• Prepare and develop schedules to control adequate staffing levels.
• Ability to provide a high-level of accuracy with excellent attention to detail
• Excellent interpersonal communication skills (i.e., verbal, written, listening)
• Excellent research and customer service problem solving skills required
• Experience with Word, Excel and Window
• accommodation and transportation

Contact :
056-6598946
055-4746589

dualcoolgroupgmail.com

Post Details Job Title Call center Agent / Sales Description Responsibilities: • Responsible for organizing and directing the daily activities within the call center operation. • Supervise, train and guide call center agents to execute their tasks. Responsible for resolving problems and complaints. • Monitor agents and supervise call center performance, as well as analyze reports. • Prepare and develop schedules to control adequate staffing levels. • Ability to provide a high-level of accuracy with excellent attention to detail • Excellent interpersonal communication skills (i.e., verbal, written, listening) • Excellent research and customer service problem solving skills required • Experience with Word, Excel and Window • accommodation and transportation Contact : 056-6598946 055-4746589 dualcoolgroupgmail.com

Job Start Date Salary from 2500.00 Salary to 3500.00 Number of Vacancies 1 Location Job Location -> UAE Location City

Desired Candidate's Profile Gender Nationality Candidate Current Location Work Experience Candidate Profile Description Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Entry Level Job Function Job Functions -> Other Employers Details Company sare trading Contact Person Designation Telephone 056-6598946 Email