CALL CENTER AGENT Job Vacancy in UAE
Answering phones from customers professionally and responding to customer inquiries and complaints.
Handling and resolving customer complaints regarding product sales to customer service problems.
Researching required information using available resources.
Providing customers with the organizationās service and product information.
Identifying, escalating priority issues and reporting to the high-level management.
Processing forms, orders, and applications requested by the customers.
Following up complicated customer calls where required.
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