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Call Center / Customer Care Executive Job Vacancy in UAE

Posted date [2023-11-29]   (ID: 29611)

• Provides information to assist patients or refer them to appropriate contact, either in the organization or elsewhere.
• Advocate Patients’ and their families’ rights and responsibilities, confidentiality, information and education.
• Develops and maintains the feedback/complaint procedure for customers to use and receive redressal.
• Communicates all information to Floor Supervisor on daily basis.
• Expedites flow of visitors/patients and ensure that each person receives outstanding customer service by providing a friendly environment.
• Provides Information about medical insurance coverage to patients and check the same diligently before sending the patient to the doctor.
• Investigates patient/visitor concerns and implements appropriate courses of action.
• Keeps accurate records of discussions or correspondence with customers.
• Perform duties of handling Patient /Telephone/Cash/back office work as specified in the duty roaster

send cv in whatsapp
056-5764302
055-5178905

Instinct.interiors971(at)gmail.com
Post Details
Job Title Call Center / Customer Care Executive
Description • Provides information to assist patients or refer them to appropriate contact, either in the organization or elsewhere.
• Advocate Patients’ and their families’ rights and responsibilities, confidentiality, information and education.
• Develops and maintains the feedback/complaint procedure for customers to use and receive redressal.
• Communicates all information to Floor Supervisor on daily basis.
• Expedites flow of visitors/patients and ensure that each person receives outstanding customer service by providing a friendly environment.
• Provides Information about medical insurance coverage to patients and check the same diligently before sending the patient to the doctor.
• Investigates patient/visitor concerns and implements appropriate courses of action.
• Keeps accurate records of discussions or correspondence with customers.
• Perform duties of handling Patient /Telephone/Cash/back office work as specified in the duty roaster

send cv in whatsapp
056-5764302
055-5178905

Instinct.interiors971(at)gmail.com
Job Start Date
Salary from 3500.00
Salary to 3800.00
Number of Vacancies 1
Location Job Location -> UAE
Location City
    
Desired Candidate's Profile
Gender
Nationality
Candidate Current Location
Work Experience
Candidate Profile Description
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Entry Level
Job Function Job Functions -> Call Center
Employers Details
Company White glass
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Telephone
Email




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