- Provides information to assist patients or refer them to appropriate contact, either in the organization or elsewhere.
- Advocate Patients and their families rights and responsibilities, confidentiality, information and education.
- Develops and maintains the feedback/complaint procedure for customers to use and receive redressal.
- Communicates all information to Floor Supervisor on daily basis.
- Expedites flow of visitors/patients and ensure that each person receives outstanding customer service by providing a friendly environment.
- Provides Information about medical insurance coverage to patients and check the same diligently before sending the patient to the doctor.
- Investigates patient/visitor concerns and implements appropriate courses of action.
- Keeps accurate records of discussions or correspondence with customers.
- Perform duties of handling Patient /Telephone/Cash/back office work as specified in the duty roaster


056-3286501
054-5003259

Job Title Call Center Customer Care Executive Job Description - Provides information to assist patients or refer them to appropriate contact, either in the organization or elsewhere. - Advocate Patients and their families rights and responsibilities, confidentiality, information and education. - Develops and maintains the feedback/complaint procedure for customers to use and receive redressal. - Communicates all information to Floor Supervisor on daily basis. - Expedites flow of visitors/patients and ensure that each person receives outstanding customer service by providing a friendly environment. - Provides Information about medical insurance coverage to patients and check the same diligently before sending the patient to the doctor. - Investigates patient/visitor concerns and implements appropriate courses of action. - Keeps accurate records of discussions or correspondence with customers. - Perform duties of handling Patient /Telephone/Cash/back office work as specified in the duty roaster 056-3286501 054-5003259 Post Details

Job Start Date 1970-01-01 Salary from 3500.00 Salary to 4000.00 Number of Vacancies 1 Location Job Location -> UAE Location City

Desired Candidate's Profile Gender Nationality Candidate Current Location Work Experience Candidate Profile Description Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Entry Level Job Function Job Functions -> Call Center Employers Details Company Adven llc Contact Person Designation Telephone Email