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� Answer customers quires for our online shop www.tendirham.com and resolve any problem.
� Determines eligibility by comparing client information to requirements.
� Establishes policies by entering client information; confirming pricing.
� Informs clients by explaining procedures; answering questions; providing information.
� Maintains communication equipment by reporting problems.
� Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
� Updates job knowledge by studying new product descriptions; participating in educational opportunities.
� Accomplishes sales and organization mission by completing related results as needed.
� Exhibit good spoken and written communication skills, in both and English.
� Maintain close working relationships across all departments
� Build strong working relationships across the Customer Care Centre team
� Work flexibly within the team to support changing business needs