Handles customer inquiries and complaints tru calls and mail
Processing customers order
Understand customer requirements so as to provide appropriate clarifications and solutions
To communicate courteously with all the customers by telephone, email, and progressing issues and queries to successful conclusion at the earliest time.
To get all the details of the customers in the Daily Calling Sheet, such as company name, contact details, name of relevant person, and number of employees in the company, scope of their services and which management system or training they require.
To provide qualified leafs and generate new business and book meeting for Academic Director.
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