Responsibilities:
- Respond to customer inquiries through various channels, including phone, email, and chat.
- Provide exceptional customer service by addressing and resolving customer concerns and issues.
- Assist customers in navigating products, services, and resolving inquiries promptly.
- Maintain a positive and professional attitude in all customer interactions.
- Process orders, returns, and exchanges efficiently and accurately.
- Collaborate with other team members to ensure a seamless customer experience.
- Keep detailed records of customer interactions and transactions.
- Stay updated on product knowledge and company policies.
- Receive and resolve queries and complaints and communicate resolution to customers
- Identify possible leads from customer cases e.g., through the web, and assign those to the sales organization
- Conduct transactional surveys after a callout or project (e.g., customer satisfaction survey)
- Support local marketing in different customer contacting initiatives such as campaigns.

056-1375040
052-4469567
advanceecolimitedllcgmail.com

Job Title Customer Service Representative / Call Center Job Description Responsibilities: - Respond to customer inquiries through various channels, including phone, email, and chat. - Provide exceptional customer service by addressing and resolving customer concerns and issues. - Assist customers in navigating products, services, and resolving inquiries promptly. - Maintain a positive and professional attitude in all customer interactions. - Process orders, returns, and exchanges efficiently and accurately. - Collaborate with other team members to ensure a seamless customer experience. - Keep detailed records of customer interactions and transactions. - Stay updated on product knowledge and company policies. - Receive and resolve queries and complaints and communicate resolution to customers - Identify possible leads from customer cases e.g., through the web, and assign those to the sales organization - Conduct transactional surveys after a callout or project (e.g., customer satisfaction survey) - Support local marketing in different customer contacting initiatives such as campaigns. 056-1375040 052-4469567 advanceecolimitedllcgmail.com Post Details

Job Start Date 1000-01-01 Salary from 3800.00 Salary to 4000.00 Number of Vacancies 1 Location Job Location -> UAE Location City

Desired Candidate's Profile Gender Nationality Candidate Current Location Work Experience Candidate Profile Description Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Entry Level Job Function Job Functions -> Customer Support Employers Details Company alert trading Contact Person Designation Telephone Email