Responsibilities:
• Respond to customer inquiries through various channels, including phone, email, and chat.
• Provide exceptional customer service by addressing and resolving customer concerns and issues.
• Assist customers in navigating products, services, and resolving inquiries promptly.
• Maintain a positive and professional attitude in all customer interactions.
• Process orders, returns, and exchanges efficiently and accurately.
• Collaborate with other team members to ensure a seamless customer experience.
• Keep detailed records of customer interactions and transactions.
• Stay updated on product knowledge and company policies.
• Receive and resolve queries and complaints and communicate resolution to customers
• Identify possible leads from customer cases e.g., through the web, and assign those to the sales organization
• Conduct transactional surveys after a callout or project (e.g., customer satisfaction survey)
• Support local marketing in different customer contacting initiatives such as campaigns.

056-1375040
052-4469567
advanceecolimitedllcgmail.com

Post Details Job Title Customer Service Representative / Call Center Description Responsibilities: • Respond to customer inquiries through various channels, including phone, email, and chat. • Provide exceptional customer service by addressing and resolving customer concerns and issues. • Assist customers in navigating products, services, and resolving inquiries promptly. • Maintain a positive and professional attitude in all customer interactions. • Process orders, returns, and exchanges efficiently and accurately. • Collaborate with other team members to ensure a seamless customer experience. • Keep detailed records of customer interactions and transactions. • Stay updated on product knowledge and company policies. • Receive and resolve queries and complaints and communicate resolution to customers • Identify possible leads from customer cases e.g., through the web, and assign those to the sales organization • Conduct transactional surveys after a callout or project (e.g., customer satisfaction survey) • Support local marketing in different customer contacting initiatives such as campaigns. 056-1375040 052-4469567 advanceecolimitedllcgmail.com

Job Start Date Salary from 3800.00 Salary to 4000.00 Number of Vacancies 1 Location Job Location -> UAE Location City

Desired Candidate's Profile Gender Nationality Candidate Current Location Work Experience Candidate Profile Description Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Entry Level Job Function Job Functions -> Customer Support Employers Details Company alert trading Contact Person Designation Telephone Email