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Customer Services / Call Center Job Vacancy in UAE

Posted date [2024-03-02]   (ID: 30202)
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Position : Customer Services / Call Center
Job detail: Full time
Gender: ladies and Gents
Salary neg
Accommodation and transportation.
Other benefits as per uae labor law.


Key responsibilities of the role include:
- Answer incoming calls and respond to customers emails.
- Management and resolve customer complaints.
- Sell products and place customer orders in the computer system.
- Identify and escalate issues to supervisors.
- Provide product and service information to customers.
- Research required information using available resources.
- Research, identify, and resolve customer complaints using applicable software.
- Process orders, forms, and application.
- Route calls to appropriate resources.
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.

00971526634903
00971561375040
Job Title Customer Services / Call Center
Job Description Position : Customer Services / Call Center
Job detail: Full time
Gender: ladies and Gents
Salary neg
Accommodation and transportation.
Other benefits as per uae labor law.


Key responsibilities of the role include:
- Answer incoming calls and respond to customers emails.
- Management and resolve customer complaints.
- Sell products and place customer orders in the computer system.
- Identify and escalate issues to supervisors.
- Provide product and service information to customers.
- Research required information using available resources.
- Research, identify, and resolve customer complaints using applicable software.
- Process orders, forms, and application.
- Route calls to appropriate resources.
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.

00971526634903
00971561375040
Post Details
Job Start Date 1000-01-01
Salary from 3500.00
Salary to 4000.00
Number of Vacancies 1
Location Job Location -> UAE
Location City
    
Desired Candidate's Profile
Gender
Nationality
Candidate Current Location
Work Experience
Candidate Profile Description
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Entry Level
Job Function Job Functions -> Customer Servic
Employers Details
Company stran llc
Contact Person
Designation
Telephone
Email
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