Customer Services Call Center Job Vacancy in UAE
Posted date [2024-03-16]
(ID: 30260)
Position : Customer Services / Call Center
Job detail: Full time
Gender: ladies and Gents
Salary neg
Accommodation and transportation.
Other benefits as per uae labor law.
056-8906350
056-6598946
Key responsibilities of the role include:
- Answer incoming calls and respond to customers emails.
- Management and resolve customer complaints.
- Sell products and place customer orders in the computer system.
- Identify and escalate issues to supervisors.
- Provide product and service information to customers.
- Research required information using available resources.
- Research, identify, and resolve customer complaints using applicable software.
- Process orders, forms, and application.
- Route calls to appropriate resources.
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
Job detail: Full time
Gender: ladies and Gents
Salary neg
Accommodation and transportation.
Other benefits as per uae labor law.
056-8906350
056-6598946
Key responsibilities of the role include:
- Answer incoming calls and respond to customers emails.
- Management and resolve customer complaints.
- Sell products and place customer orders in the computer system.
- Identify and escalate issues to supervisors.
- Provide product and service information to customers.
- Research required information using available resources.
- Research, identify, and resolve customer complaints using applicable software.
- Process orders, forms, and application.
- Route calls to appropriate resources.
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
