Urgent requirement – Preference to candidates who can join immediately
IT Support Officer – Male candidate required
** Please read the Ad to ensure you qualify for the role **
First point of contact (Standalone role) for the ME region for IT related problems. Assist Internal users with telephone, email, support enquiries to resolve or escalate IT systems issues and problems. Assist with support, incident management and client communications for IT systems faults and service requests. Asset management. May require travel to the offices in the ME region.
Minimum 3 years experience in a similar role
Team leader with good Interpersonal skills.
Trouble shooting and problem solving skills
Excellent written & verbal communication skills in English
Exceptional customer service
Ability to manage tickets to ensure proper resolution is met.
Experience with Windows MDT
Windows Server 2008/2012
Understanding of network fundamentals
Desktop & Hardware support
If you are interested for the role and MATCH the given requirements, please email your CV
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