- Takes In Room Dining orders from the guests over the telephone. Enters order into MICROS system.
- Communicates special instructions to the kitchen and expediters.
- Handles guests complaints and takes action to resolve problems.
- Accepts and relays guests messages, either manually, written or through voice mail system.
- Maintain and update Opera telephone Directory.
- Prepare any admin related tasks delegated by the line manager.
- Takes request for wake up calls and follows through to ensure guests receive their wake up call at the requested time.
- Greets guests with a cheerful and pleasant voice during the conversation.
- Responds to emergency situations calmly, effectively, according to hotel guidelines.
- Actively participate in sending and distributing all incoming and outgoing faxes and messages.
- Understand and know all SOPs for fire evacuation, your role and what is required in Emergency situation.
- Successful completion of the training / certification process.
- Develop and maintain positive and productive working relationships with other employees and departments. Support all co-workers and treat them with dignity and respect.

056-6598946
055-4746589

Job Title Telephone Operator / Computer Operator Job Description - Takes In Room Dining orders from the guests over the telephone. Enters order into MICROS system. - Communicates special instructions to the kitchen and expediters. - Handles guests complaints and takes action to resolve problems. - Accepts and relays guests messages, either manually, written or through voice mail system. - Maintain and update Opera telephone Directory. - Prepare any admin related tasks delegated by the line manager. - Takes request for wake up calls and follows through to ensure guests receive their wake up call at the requested time. - Greets guests with a cheerful and pleasant voice during the conversation. - Responds to emergency situations calmly, effectively, according to hotel guidelines. - Actively participate in sending and distributing all incoming and outgoing faxes and messages. - Understand and know all SOPs for fire evacuation, your role and what is required in Emergency situation. - Successful completion of the training / certification process. - Develop and maintain positive and productive working relationships with other employees and departments. Support all co-workers and treat them with dignity and respect. 056-6598946 055-4746589 Post Details

Job Start Date 1000-01-01 Salary from 3500.00 Salary to 4000.00 Number of Vacancies 1 Location Job Location -> UAE Location City

Desired Candidate's Profile Gender Nationality Candidate Current Location Work Experience Candidate Profile Description Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Entry Level Job Function Job Functions -> Data Entry job Employers Details Company hypermarket llc Contact Person Designation Telephone Email