• Takes In Room Dining orders from the guests over the telephone. Enters order into MICROS system.
• Communicates special instructions to the kitchen and expediters.
• Handles guests’ complaints and takes action to resolve problems.
• Accepts and relays guests messages, either manually, written or through voice mail system.
• Maintain and update Opera telephone Directory.
• Prepare any admin related tasks delegated by the line manager.
• Takes request for wake up calls and follows through to ensure guests receive their wake up call at the requested time.
• Greets guests with a cheerful and pleasant voice during the conversation.
• Responds to emergency situations calmly, effectively, according to hotel guidelines.
• Actively participate in sending and distributing all incoming and outgoing faxes and messages.
• Understand and know all SOPs for fire evacuation, your role and what is required in Emergency situation.
• Successful completion of the training / certification process.
• Develop and maintain positive and productive working relationships with other employees and departments. Support all co-workers and treat them with dignity and respect.

056-6598946
055-4746589

Post Details Job Title Telephone Operator / Computer Operator Description • Takes In Room Dining orders from the guests over the telephone. Enters order into MICROS system. • Communicates special instructions to the kitchen and expediters. • Handles guests’ complaints and takes action to resolve problems. • Accepts and relays guests messages, either manually, written or through voice mail system. • Maintain and update Opera telephone Directory. • Prepare any admin related tasks delegated by the line manager. • Takes request for wake up calls and follows through to ensure guests receive their wake up call at the requested time. • Greets guests with a cheerful and pleasant voice during the conversation. • Responds to emergency situations calmly, effectively, according to hotel guidelines. • Actively participate in sending and distributing all incoming and outgoing faxes and messages. • Understand and know all SOPs for fire evacuation, your role and what is required in Emergency situation. • Successful completion of the training / certification process. • Develop and maintain positive and productive working relationships with other employees and departments. Support all co-workers and treat them with dignity and respect. 056-6598946 055-4746589

Job Start Date Salary from 3500.00 Salary to 4000.00 Number of Vacancies 1 Location Job Location -> UAE Location City

Desired Candidate's Profile Gender Nationality Candidate Current Location Work Experience Candidate Profile Description Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Entry Level Job Function Job Functions -> Data Entry job Employers Details Company hypermarket llc Contact Person Designation Telephone Email