A Company in Dubai required Call Center Agent Representative Sales to Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Provide and propose the best solution that meets customers’ needs.
Responsible to handle Customer Queries through different channels them in best possible manner.
Responsible to ensure all data in encoded in CRM / Excel as per the requirement by the management.
Responsible to learn new things and provide with Innovative Ideas and suggestions to improve on the Business Process
Job Requirements :
Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
Open to Asian nationality Indian, Pakistan, Nepal, Sri lanka and Philippine
You may be interested in these jobs