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Walk in Interview Housekeeping Staff Job Vacancy in UAE
Responsibilities:
• To carry out any additional duties requested by management, related to hotel operational activities.
• Inspect, check and release hotel rooms for arrivals in accordance with set MO standards
• Inspect and monitor stayover rooms and vacant rooms in order to guarantee highest service standards at all time
• Be aware of any maintenance issues and report them accordingly in REX
• Have an overview of the daily occupancy, arrivals, departures, traces and important guests in house
• Create daily task sheets for room attendants with special projects and traces
• Ensure that sign in and out policy is followed
• Conduct daily briefings and trainings for room attendants
• Handle guest complaints in a polite and professional manner
• Take ownership of any guest complaints and follow up on the service recovery
• Meet with guests in order to meet their expectations and to gather preferences
• Provide guest assistance, direction and information as requested
• Ability to work a flexible schedule to include early mornings, late nights, weekends and holidays
• Well-groomed and articulate, professional appearance
056-3286501
054-5003259