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ACES Specialist - Food Services / Hospitality

Job Overview
Amazon is hiring an experienced ACES Specialist to enhance operations for its Ultra Fast Grocery (UFG) division in the UAE. This role emphasizes continuous improvement, lean process integration, and end-to-end fulfillment efficiency to support high-velocity grocery logistics across the region.

Job Details
Job Location: Dubai, United Arab Emirates
Industry: Food Services / Hospitality
Function: Food Services / Hospitality
Salary: 18000-22000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time

Job Overview
This role is designed for a proactive operations expert who can lead process improvement for Amazon’s fast-paced grocery environment. You’ll execute Kaizen events, standardize workflows, and manage store-level leadership committees to deliver on customer experience targets while improving operational cost efficiency.

Key Responsibilities

* Drive process improvement and lean implementation across UFG store operations
* Lead daily GEMBA routines and eliminate store-level barriers through hands-on problem-solving
* Facilitate and train teams in Lean Standard Work and SOP adherence
* Maintain alignment with Amazon’s MENA benchmarks and quality standards
* Own the Leadership Steering Committee (LSC) process and prioritize improvement agendas
* Generate operational insights using Excel and support continuous performance reporting
* Travel to various Amazon grocery store locations across the UAE to implement improvements

Job Requirements

* Bachelor’s degree in logistics, operations, or a customer-facing field
* Prior experience in warehousing, food logistics, or grocery retail environments
* Strong communication and training abilities
* Skilled in Microsoft Excel (pivot tables, charts, data analysis)
* Willing to travel within UAE

Preferred Qualifications

* Familiarity with Kaizen, Six Sigma, or PDCA methodology
* Demonstrated success leading process change in store or fulfillment environments
* Change management and cross-functional team collaboration experience

What We Offer

* Dynamic role in one of the most innovative grocery logistics operations in the UAE
* Exposure to Amazon’s global continuous improvement framework
* Career development in high-growth food services and fulfillment operations

About the Company
Q-Express Documents Transport is Amazon’s logistics entity in the Middle East, powering same-day and next-day delivery for a wide range of services, including Ultra Fast Grocery. It supports Amazon’s promise of speed and reliability across the UAE and beyond through best-in-class logistics systems and rapid deployment models.

Job Title ACES Specialist - Food Services - Hospitality Job Description ACES Specialist - Food Services / Hospitality Job Overview Amazon is hiring an experienced ACES Specialist to enhance operations for its Ultra Fast Grocery (UFG) division in the UAE. This role emphasizes continuous improvement, lean process integration, and end-to-end fulfillment efficiency to support high-velocity grocery logistics across the region. Job Details Job Location: Dubai, United Arab Emirates Industry: Food Services / Hospitality Function: Food Services / Hospitality Salary: 18000-22000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview This role is designed for a proactive operations expert who can lead process improvement for Amazon’s fast-paced grocery environment. You’ll execute Kaizen events, standardize workflows, and manage store-level leadership committees to deliver on customer experience targets while improving operational cost efficiency. Key Responsibilities * Drive process improvement and lean implementation across UFG store operations * Lead daily GEMBA routines and eliminate store-level barriers through hands-on problem-solving * Facilitate and train teams in Lean Standard Work and SOP adherence * Maintain alignment with Amazon’s MENA benchmarks and quality standards * Own the Leadership Steering Committee (LSC) process and prioritize improvement agendas * Generate operational insights using Excel and support continuous performance reporting * Travel to various Amazon grocery store locations across the UAE to implement improvements Job Requirements * Bachelor’s degree in logistics, operations, or a customer-facing field * Prior experience in warehousing, food logistics, or grocery retail environments * Strong communication and training abilities * Skilled in Microsoft Excel (pivot tables, charts, data analysis) * Willing to travel within UAE Preferred Qualifications * Familiarity with Kaizen, Six Sigma, or PDCA methodology * Demonstrated success leading process change in store or fulfillment environments * Change management and cross-functional team collaboration experience What We Offer * Dynamic role in one of the most innovative grocery logistics operations in the UAE * Exposure to Amazon’s global continuous improvement framework * Career development in high-growth food services and fulfillment operations About the Company Q-Express Documents Transport is Amazon’s logistics entity in the Middle East, powering same-day and next-day delivery for a wide range of services, including Ultra Fast Grocery. It supports Amazon’s promise of speed and reliability across the UAE and beyond through best-in-class logistics systems and rapid deployment models. Post Details

Job Start Date Salary from 18000.00 Salary to 22000.00 Number of Vacancies 1 Location Job Location -> UAE Dubai Location City Dubai

Desired Candidate's Profile Gender No Preference Nationality Candidate Current Location Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Food & Beverages Job Function Job Functions -> Hospitality General Employers Details Company Amazon UAE Contact Person HR Manager Designation HRM Telephone 800 035 702 555 Email cs-replyamazon.ae