Key Account Manager - Restaurant Growth
Posted date [2026-07-02]
(ID: 47328)
 |
Talabat is the MENA region’s leading on-demand delivery platform, headquartered in Dubai and operating across eight markets. We leverage a tech-driven flywheel model to connect millions of users with food, groceries, and essential services. By bridging the gap between people and local businesses, we continue to scale our ecosystem and simplify everyday life through innovation. |
Job Description and Requirements
Key Account Manager - Restaurant GrowthJob Snapshot
Role: Key Account Manager - Restaurant Growth
Location: Dubai, United Arab Emirates
Industry: Food and Beverages
Function: Account Management-Non-Commissioned
Experience: 4-6 years in account management, strategic partnerships, or commercial roles
Job Type: Full-time
Position Overview
Key Account Manager - Restaurant Growth in Dubai, United Arab Emirates is a Food and Beverages hiring opportunity for a commercially sharp account management professional who can strengthen key restaurant partnerships, improve platform performance, and support revenue growth for Talabat. This role is designed for someone who enjoys combining relationship management, data analysis, project execution, and commercial negotiations to help high-value restaurant partners succeed in the fast-moving online food delivery market.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Food and Beverages
Function: Account Management-Non-Commissioned
Salary: 18000-26000
Estimated salary range based on similar jobs in the job city; please confirm the final
offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Key Account Manager - Restaurant Growth will manage strategic restaurant accounts and turn business insights into practical growth actions. The role directly supports partner success by improving account visibility, order performance, campaign planning, commercial terms, and long-term collaboration. Working closely with marketing, product, operations, finance, and commercial teams, the position helps Talabat build stronger restaurant relationships while improving customer choice, delivery platform value, and account profitability in Dubai.
Key Responsibilities
* Create and execute tailored account strategies for key restaurant partners, keeping revenue growth, customer demand, and partner goals aligned.
* Manage a portfolio of high-value restaurant accounts and identify clear opportunities to improve order volume, conversion, visibility, and platform engagement.
* Study sales data, customer behavior, operational performance, market trends, and competitor activity to guide account decisions.
* Build useful KPIs, dashboards, and reporting views that show account health, commercial progress, campaign performance, and project outcomes.
* Lead account-focused projects with marketing, product, operations, finance, and other internal teams to improve partner experience and business results.
* Maintain strong relationships with restaurant owners, brand leaders, commercial contacts, and operational stakeholders.
* Prepare business reviews, performance updates, and action plans for both internal leadership and external restaurant partners.
* Handle contract renewals, commercial negotiations, pricing discussions, and partnership terms with a balanced focus on revenue and long-term value.
* Track competitor moves, food delivery trends, restaurant category performance, and customer preferences to adjust partner strategies.
* Coordinate promotional campaigns, platform improvements, menu visibility actions, and new initiatives that support restaurant partner growth.
* Resolve partner issues by working with internal teams and ensuring timely follow-up on operational, commercial, or performance concerns.
* Keep CRM records, account notes, renewal updates, commercial information, and pipeline details accurate and current.
Ideal Profile
* Bachelor’s degree in Business, Sales, Strategy, Marketing, or a related field.
* 4-6 years of experience in account management, key account management, strategic partnerships, commercial sales, or business development.
* Strong record of managing strategic projects, aligning different teams, and delivering measurable account or revenue results.
* Good understanding of sales data, customer insights, dashboards, KPIs, business reports, and performance metrics.
* Experience in e-commerce, food delivery, restaurant partnerships, technology platforms, or digital marketplaces is highly valuable.
* Strong communication, negotiation, presentation, and relationship-building skills.
* Able to work confidently with restaurant stakeholders, internal leadership, and cross-functional business teams.
* Self-driven personality with solid project management ability, follow-through, organization, and attention to detail.
* Comfortable using CRM tools such as Salesforce, along with Excel and business dashboards.
* Able to operate in a fast-paced commercial environment where priorities, partner needs, and market conditions can change quickly.
Skills Set
* Key account management
* Restaurant partner management
* Strategic account planning
* Commercial negotiations
* Contract renewals
* Revenue growth
* Partner success
* Food delivery operations
* Online ordering platforms
* Sales performance analysis
* KPI dashboards
* CRM management
* Salesforce
* Microsoft Excel
* Market research
* Competitor analysis
* Stakeholder management
* Cross-functional project management
* Business reviews
* Campaign coordination
* Customer insights
* Account health tracking
* E-commerce partnerships
* Restaurant growth strategy
Why Join Us
This role gives the right candidate a strong opportunity to grow within Dubai’s expanding food delivery and digital commerce market. Talabat offers exposure to major restaurant partnerships, platform-led commercial strategy, data-based decision-making, and cross-functional project work. The Dubai City Walk environment adds a collaborative workplace culture with development support, inclusive teams, wellness-focused benefits, sponsored healthcare, gym membership support, company events, fresh workplace perks, and the chance to contribute to a platform used by customers and restaurant partners every day.
About the Company
Talabat is a regional online food ordering and delivery platform that connects customers with restaurants, groceries, and everyday delivery services. As part of Delivery Hero Group, Talabat uses technology, logistics, and strong local partnerships to make ordering fast, simple, and convenient. In Dubai, the company continues to support restaurant growth, customer convenience, and digital food delivery innovation across the UAE.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Key Account Manager - Restaurant Growth will manage strategic restaurant accounts and turn business insights into practical growth actions. The role directly supports partner success by improving account visibility, order performance, campaign planning, commercial terms, and long-term collaboration. Working closely with marketing, product, operations, finance, and commercial teams, the position helps Talabat build stronger restaurant relationships while improving customer choice, delivery platform value, and account profitability in Dubai.
Key Responsibilities
* Create and execute tailored account strategies for key restaurant partners, keeping revenue growth, customer demand, and partner goals aligned.
* Manage a portfolio of high-value restaurant accounts and identify clear opportunities to improve order volume, conversion, visibility, and platform engagement.
* Study sales data, customer behavior, operational performance, market trends, and competitor activity to guide account decisions.
* Build useful KPIs, dashboards, and reporting views that show account health, commercial progress, campaign performance, and project outcomes.
* Lead account-focused projects with marketing, product, operations, finance, and other internal teams to improve partner experience and business results.
* Maintain strong relationships with restaurant owners, brand leaders, commercial contacts, and operational stakeholders.
* Prepare business reviews, performance updates, and action plans for both internal leadership and external restaurant partners.
* Handle contract renewals, commercial negotiations, pricing discussions, and partnership terms with a balanced focus on revenue and long-term value.
* Track competitor moves, food delivery trends, restaurant category performance, and customer preferences to adjust partner strategies.
* Coordinate promotional campaigns, platform improvements, menu visibility actions, and new initiatives that support restaurant partner growth.
* Resolve partner issues by working with internal teams and ensuring timely follow-up on operational, commercial, or performance concerns.
* Keep CRM records, account notes, renewal updates, commercial information, and pipeline details accurate and current.
Ideal Profile
* Bachelor’s degree in Business, Sales, Strategy, Marketing, or a related field.
* 4-6 years of experience in account management, key account management, strategic partnerships, commercial sales, or business development.
* Strong record of managing strategic projects, aligning different teams, and delivering measurable account or revenue results.
* Good understanding of sales data, customer insights, dashboards, KPIs, business reports, and performance metrics.
* Experience in e-commerce, food delivery, restaurant partnerships, technology platforms, or digital marketplaces is highly valuable.
* Strong communication, negotiation, presentation, and relationship-building skills.
* Able to work confidently with restaurant stakeholders, internal leadership, and cross-functional business teams.
* Self-driven personality with solid project management ability, follow-through, organization, and attention to detail.
* Comfortable using CRM tools such as Salesforce, along with Excel and business dashboards.
* Able to operate in a fast-paced commercial environment where priorities, partner needs, and market conditions can change quickly.
Skills Set
* Key account management
* Restaurant partner management
* Strategic account planning
* Commercial negotiations
* Contract renewals
* Revenue growth
* Partner success
* Food delivery operations
* Online ordering platforms
* Sales performance analysis
* KPI dashboards
* CRM management
* Salesforce
* Microsoft Excel
* Market research
* Competitor analysis
* Stakeholder management
* Cross-functional project management
* Business reviews
* Campaign coordination
* Customer insights
* Account health tracking
* E-commerce partnerships
* Restaurant growth strategy
Why Join Us
This role gives the right candidate a strong opportunity to grow within Dubai’s expanding food delivery and digital commerce market. Talabat offers exposure to major restaurant partnerships, platform-led commercial strategy, data-based decision-making, and cross-functional project work. The Dubai City Walk environment adds a collaborative workplace culture with development support, inclusive teams, wellness-focused benefits, sponsored healthcare, gym membership support, company events, fresh workplace perks, and the chance to contribute to a platform used by customers and restaurant partners every day.
About the Company
Talabat is a regional online food ordering and delivery platform that connects customers with restaurants, groceries, and everyday delivery services. As part of Delivery Hero Group, Talabat uses technology, logistics, and strong local partnerships to make ordering fast, simple, and convenient. In Dubai, the company continues to support restaurant growth, customer convenience, and digital food delivery innovation across the UAE.
