Quality Specialist - Fresh Grocery Operations
Job Snapshot
Role: Quality Specialist - Fresh Grocery Operations
Location: Dubai, UAE
Industry: Food and Beverages
Function: Quality Assurance
Experience: Food Quality Experience Required
Job Type: Full-time
Position Overview
Quality Specialist - Fresh Grocery Operations role in Dubai, UAE within the Food and Beverages industry for professionals experienced in food quality control, perishables inspection, and vendor compliance. This position supports Amazon Ultra-Fast Grocery operations by maintaining high quality standards for meat, seafood, fruits, vegetables, and other perishables while improving customer satisfaction and reducing product damage and expiry.
Job Details
Country: UAE
City: Dubai
Industry: Food and Beverages
Function: Quality Assurance
Salary: 7000-11000
Estimated salary range based on similar jobs in the job city. Final offer to be confirmed by the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Quality Specialist is responsible for protecting product quality across fresh grocery operations by monitoring inbound quality, packaging standards, and store handling procedures. This role helps improve customer trust, reduce waste, and strengthen supplier performance by ensuring strict food safety and operational quality standards across stores, hubs, and vendor locations.
Key Responsibilities
* Inspect the quality of meat, seafood, fruits, vegetables, eggs, and other perishable products during inbound operations
* Review product quality across Amazon stores, hubs, and vendor locations to ensure compliance with quality standards
* Reject damaged, expired, or defective products back to vendors and record all rejection details accurately
* Monitor product quality during picking and packing activities performed by associates
* Ensure packaging standards are followed during handling and packing processes
* Perform daily audits of storage bins and maintain quality reporting for internal stakeholders
* Share daily and weekly audit reports with vendor managers, store managers, and operational teams
* Train store and hub associates on quality procedures, packaging standards, and operational SOPs
* Support process improvement initiatives to reduce damage, shrinkage, and product expiry
* Work closely with vendors and internal teams to improve quality consistency and customer satisfaction
Ideal Profile
* Bachelor’s degree required or strong practical experience in food quality operations
* Strong written and verbal communication skills with ability to work across all business levels
* Experience using Microsoft Office Suite with strong Excel knowledge
* HACCP certification required
* PIC 3 Person In Charge certification approved by Dubai Municipality preferred
* Knowledge of ISO 22000 and GMP standards
* Strong understanding of fruits and vegetables quality specifications
* Familiarity with Dubai Fruit and Vegetable Market and Al Aweer Central Fruit Market preferred
* Strong attention to detail and reporting accuracy
* Ability to work weekends when required within standard weekly working hours
Skills Set
* Food Quality Control
* Fresh Produce Inspection
* Perishable Goods Management
* Quality Assurance
* HACCP Compliance
* ISO 22000 Standards
* GMP Standards
* Vendor Quality Management
* Packaging Standards
* Excel Reporting
* Process Improvement
* Food Safety Operations
Why Join Us
* Work in a fast-growing grocery business with direct impact on customer satisfaction
* Protect product quality across one of the region’s leading ultra-fast grocery operations
* Build expertise in fresh food quality, vendor compliance, and operational excellence
* Gain exposure to cross-functional supply chain and store operations teams
* Join a global company focused on innovation, food safety, and customer trust
About the Company
Amazon Middle East and North Africa supports advanced grocery, retail, and supply chain operations across the UAE and the wider region. In Dubai, Amazon continues to strengthen ultra-fast grocery services through strong quality control systems, reliable vendor partnerships, and customer-focused fulfillment processes that improve freshness, convenience, and operational excellence.



