Guest Experience Ambassador Job Vacancy in UAE Dubai
Posted date [2024-11-30]
(ID: 32765)
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When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you.
To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch.... |
Welcomes and registers hotel guests.
Respond to a wide variety of guest requests by accurately assessing the guest needs and requests.
Adds personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
Coordinate with various departments to ensure seamless guest experiences.
Build and maintain strong relationships with guests, fostering loyalty and repeat visits.
What you bring
Previous experience in a similar role within 5* luxury Hotel.
Excellent knowledge of Opera.
Excellent communication and interpersonal skills with a strong focus on guest satisfaction.
Ability to problem-solve and handle stressful situations calmly and professionally.
Strong organizational and multitasking abilities to manage multiple guest requests simultaneously.
Fluency in multiple languages is highly desirable to cater to an international clientele.
What we offer:
Work Authorization
Competitive tax-free salary and service charge
End of service gratuity
Complimentary full board living accommodation in a high quality, well-resourced staff housing
Vibrant fitness facilities including gym and swimming pool
Free transportation to and from work
Medical and life insurance
Paid annual leave
Paid home leave tickets
Social and sporting events
Learning & Development Programs
Career opportunities and international transfer
Respond to a wide variety of guest requests by accurately assessing the guest needs and requests.
Adds personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
Coordinate with various departments to ensure seamless guest experiences.
Build and maintain strong relationships with guests, fostering loyalty and repeat visits.
What you bring
Previous experience in a similar role within 5* luxury Hotel.
Excellent knowledge of Opera.
Excellent communication and interpersonal skills with a strong focus on guest satisfaction.
Ability to problem-solve and handle stressful situations calmly and professionally.
Strong organizational and multitasking abilities to manage multiple guest requests simultaneously.
Fluency in multiple languages is highly desirable to cater to an international clientele.
What we offer:
Work Authorization
Competitive tax-free salary and service charge
End of service gratuity
Complimentary full board living accommodation in a high quality, well-resourced staff housing
Vibrant fitness facilities including gym and swimming pool
Free transportation to and from work
Medical and life insurance
Paid annual leave
Paid home leave tickets
Social and sporting events
Learning & Development Programs
Career opportunities and international transfer
