Assistant Store Supervisor - tMart Operations
Posted date [2026-05-25]
(ID: 45660)
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Talabat is the MENA region’s leading on-demand delivery platform, headquartered in Dubai and operating across eight markets. We leverage a tech-driven flywheel model to connect millions of users with food, groceries, and essential services. By bridging the gap between people and local businesses, we continue to scale our ecosystem and simplify everyday life through innovation. |
Job Description and Requirements
Assistant Store Supervisor - tMart OperationsJob Snapshot
Role: Assistant Store Supervisor - tMart Operations
Location: Dubai, United Arab Emirates
Industry: Grocery
Function: Store-Branch Management
Experience: 3-5 years
Job Type: Full-time
Position Overview
Assistant Store Supervisor - tMart Operations in Dubai, United Arab Emirates is a Grocery industry opportunity focused on managing daily cloud store operations, stock control, inbound receiving, order fulfillment, hygiene standards, and shift-level team coordination. This role is suitable for candidates with supermarket, restaurant, grocery store, warehouse, or quick-commerce operations experience who can support smooth store performance, accurate inventory, timely picking and packing, and strong service standards.
The position supports tMart store operations by helping the Store Supervisor maintain product availability, reduce stock issues, improve fulfillment accuracy, control shrinkage, and ensure safe, efficient, and customer-focused operations during assigned shifts.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Grocery
Function: Store-Branch Management
Salary: 4000-7000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Assistant Store Supervisor will support end-to-end operations for tMart, talabat\'s cloud grocery store concept. The role covers shift supervision, staff coordination, stock replenishment, inbound receiving, inventory checks, pick and pack accuracy, store hygiene, safety standards, and process improvement.
This position is important for maintaining fast grocery delivery performance, reducing out-of-stock and overstock situations, improving customer order accuracy, and ensuring the store follows approved SOPs. The successful candidate will work closely with the Store Supervisor to keep daily operations organized, compliant, and productive.
Key Responsibilities
Support the Store Supervisor in managing daily store operations during the assigned shift.
Oversee end-to-end shift activities, including staff coordination, ordering support, inbound receiving, stocking, inventory control, and customer order fulfillment.
Assist in planning staff schedules, shift allocation, task assignment, and routine operational follow-up.
Support store replenishment by checking stock levels, reviewing demand inputs, assessing physical stock, and helping issue orders when required.
Help maintain proper product availability by reducing out-of-stock and overstock situations across store categories.
Support inventory management practices, including stock control, cycle counts, stock takes, and accurate inventory updates based on the agreed schedule.
Ensure inbound receiving is completed accurately according to company policies, receiving standards, and SOP requirements.
Monitor outbound operations during the shift to ensure customer orders are picked, packed, and prepared correctly and on time.
Review fulfillment processes and recommend practical improvements to increase productivity, accuracy, and operational efficiency.
Support actions related to store shrinkage, damaged goods, missing stock, expired items, and inventory variances.
Help implement hygiene, sanitation, security, safety, and service level standards across the store.
Maintain strong internal customer service by supporting store teams, operations teams, and related departments during daily workflow.
Discuss operational issues, process gaps, and shift-level challenges with the Store Supervisor and suggest workable solutions.
Support preventive maintenance follow-up and ensure store equipment, tools, and work areas remain ready for smooth operations.
Promote a hands-on working culture by assisting the team during busy periods and ensuring operational priorities are completed.
Ideal Profile
The ideal candidate should have 3-5 years of experience in supermarket operations, restaurant operations, grocery retail, quick commerce, food service, warehouse operations, or a similar fast-paced store environment.
Experience in grocery store operations, cloud stores, dark stores, retail fulfillment, pick and pack processes, stock control, or fresh food handling will be an advantage.
The candidate should understand store replenishment, stock receiving, inventory checking, order preparation, hygiene standards, safety requirements, and customer service expectations.
This role suits someone who is hands-on, organized, energetic, and comfortable working in an environment where priorities can change quickly.
Good communication skills are required to coordinate with store teams, supervisors, operations staff, and cross-functional partners.
Fluency in English is required, while Arabic language skills will be highly advantageous.
The successful candidate should have strong interpersonal and intercultural skills, with the ability to support team members and maintain a positive working environment during busy shifts.
Skills Set
Store Operations
Grocery Operations
Store-Branch Management
Shift Supervision
Inventory Control
Stock Replenishment
Stock Taking
Cycle Counting
Inbound Receiving
Outbound Operations
Pick and Pack
Order Fulfillment
Demand Coordination
SOP Compliance
Shrinkage Control
Hygiene Standards
Sanitation Standards
Safety Standards
Security Standards
Service Level Monitoring
Team Coordination
Staff Scheduling Support
Product Availability
Stock Accuracy
Operational Reporting
Process Improvement
Customer Service
Problem Solving
Why Join Us
This role offers practical exposure to quick-commerce grocery operations in Dubai, United Arab Emirates, where speed, accuracy, product availability, and customer experience are critical. It is a strong opportunity for candidates who want to grow in store supervision, grocery fulfillment, inventory control, and retail operations within a fast-moving digital commerce environment.
As online grocery and cloud store services continue expanding across the region, store operations professionals with strong inventory discipline, team coordination skills, and fulfillment experience remain important for reliable customer delivery and operational success.
About the Company
talabat is a leading food delivery and Q-commerce platform in the region and part of Delivery Hero Group. Since launching in Kuwait in 2004, the company has grown across multiple MENA markets, offering customers access to food, groceries, and everyday products through fast, technology-led delivery services.
