Assistant Director - Housing Operations and Technology Job Vacancy in UAE Abdu Dhabi
Job Overview
New York University Abu Dhabi is seeking a dynamic and experienced Assistant Director of Housing Operations and Technology to lead operational and technology-driven functions within the university’s residential life division. This leadership role supports housing for over 1,800 undergraduate students and drives operational excellence through data systems, staff development, facilities coordination, and cross-campus collaboration. UAE nationals are strongly encouraged to apply.
Job Details
Job Location: Abu Dhabi, United Arab Emirates
Industry: Higher Education
Function: Student Affairs / Services
Salary: 22000-28000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time
Job Overview
The Assistant Director provides strategic oversight of all housing operations and technology systems supporting NYUAD’s residential colleges. This includes managing a full housing lifecycle—from room assignments and break housing to billing and technology implementation—while directly supervising the Residential College Operations Manager. The role requires collaboration across departments, a data-informed approach, and an unwavering focus on student well-being and equity in housing access.
Key Responsibilities
* Lead daily and long-term housing operations for over 1,800 student beds
* Supervise housing staff, conduct training, and guide professional development
* Direct all student housing transitions: move-ins, mid-semester changes, and breaks
* Manage StarRez and other platforms (e.g., Monday.com, Hiver) to optimize housing logistics
* Oversee occupancy tracking, housing charges, roommate matching, and contract compliance
* Liaise with Facilities, Safety, Student Finance, and NYU-NY to ensure seamless service
* Monitor and update website content and student-facing communications
* Coordinate furniture inventory, damage billing, and residential storage operations
* Prepare and manage housing budgets, forecasting, and procurement processes
* Participate in a 24/7 on-call rotation to respond to housing emergencies and student crises
* Support wellness, equity, and access across the residential housing platform
Job Requirements
* Bachelor’s degree required; Master’s degree in higher education or student affairs preferred
* Minimum 5 years of progressive experience in residential life, housing operations, or student affairs
* Demonstrated success with data systems such as StarRez and workflow management tools
* Strong administrative, interpersonal, and written communication skills
* Sound judgment in confidential, high-pressure, and crisis situations
* Experience leading professional staff and building cross-functional teams
* Ability to support a diverse student body with international and cultural sensitivity
* Strategic and results-oriented mindset with a commitment to innovation and student success
What We Offer
* Competitive, tax-free monthly salary
* University-sponsored housing and world-class health benefits
* Education allowance, annual leave, and professional development support
* Campus leadership role with long-term career growth opportunities
* A chance to shape a global residential education platform within a prestigious academic network
About the Company
NYU Abu Dhabi is a globally connected, degree-granting research university that forms part of the NYU Global Network alongside its New York and Shanghai campuses. The Residential Life division at NYUAD delivers a holistic student experience through inclusive housing, student-centered services, and strategic operations that support academic and personal success. Located in the UAE\'s capital, NYUAD serves as a premier institution bridging international education and multicultural community-building.