Assistant Director - Housing Operations and Technology Job Vacancy in UAE Abdu Dhabi
Job Overview
New York University Abu Dhabi is seeking an Assistant Director for Housing Operations and Technology to lead housing logistics, systems management, and service delivery for a residential program serving over 1,800 students. UAE nationals are encouraged to apply. This key leadership role reports to the Assistant Dean of Students and shapes a student-focused residential experience that integrates technology, budgeting, and cross-department collaboration.
Job Details
Job Location: Abu Dhabi, United Arab Emirates
Industry: Higher Education
Function: Management
Salary: 22000-26000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time
Job Overview
The Assistant Director will manage operational systems such as StarRez, oversee a live-in Residential College Operations Manager, and lead cross-functional coordination for housing assignments, break logistics, and budget oversight. The role demands strong leadership in managing housing data systems, on-call support, and strategic planning across NYUAD’s Residential Life platform.
Key Responsibilities
* Supervise and mentor the Residential College Operations Manager through weekly check-ins, trainings, and leadership development
* Direct all undergraduate housing operations for four residential colleges, including room assignments and housing transitions
* Lead StarRez operations, housing lifecycle processes, digital workflows, and collaboration with IT and data teams
* Coordinate early arrival, summer, and semester-break housing along with billing and contract logistics
* Manage housing operations budgets, fines, inventory control, and reconciliation with student finance
* Maintain oversight of housing-related web content, communications, and student-facing tools
* Represent Residential Life in university-wide working groups and contribute to annual strategic planning
* Participate in the 24/7 on-call rotation to respond to student housing emergencies and facility-related issues
Job Requirements
* Bachelor’s Degree required (Higher Education, Business, Counseling, or related fields)
* 5+ years of progressively responsible experience in residential or student affairs
* Strong administrative, technical, and leadership skills
* Experience managing housing systems like StarRez and platforms like Monday.com or Hiver
* Knowledge of budget forecasting, billing, and operational compliance processes
* Demonstrated ability to work across departments in a fast-paced university setting
* Excellent communication, discretion with confidential matters, and service orientation
* Ability to lead teams, handle emergencies, and develop scalable systems and solutions
Preferred Qualifications
* Master’s Degree in Higher Education Administration, Business, or related field
* Experience supporting an international student population and multicultural residential community
What We Offer
* Competitive compensation and benefits
* Leadership role in a dynamic, globally integrated university
* Opportunities to shape housing innovation and operations excellence
* Professional development within a diverse and collaborative team
About the Company
New York University Abu Dhabi (NYUAD) is a world-class liberal arts and research university forming part of NYU’s global network. Committed to academic excellence and innovation, NYUAD offers a transformative educational experience in a vibrant multicultural environment. As a major intellectual hub in the Arab world, NYUAD supports groundbreaking research, cross-campus collaboration, and community-focused initiatives that serve both local and international students.