Employee Mobility Specialist - Relocation Services
Posted date [2026-09-20]
(ID: 52166)
 |
Allocation Assist Middle East was founded by Emilie Davies in 2015, after she recognised a gap in the market for assisting highly skilled Western-trained doctors to find rewarding and fulfilling opportunities in top-tier hospitals in the UAE and other Gulf countries. We are now the fastest growing medical consulting company in the Middle East, having helped hundreds of senior consultant doctors from various specialties and backgrounds advance their careers and lifestyle while contributing to the dynamic and growing healthcare sector in this progressive and dynamic region of the world.... |
Job Description and Requirements
Employee Mobility Specialist - Relocation ServicesJob Snapshot
Role: Employee Mobility Specialist - Relocation Services
Location: Abu Dhabi, UAE
Industry: Higher Education
Function: Human Resources
Experience: 5+ years of administrative experience
Job Type: Full Time
Position Overview
New York University Abu Dhabi is seeking an Employee Mobility Services Specialist to support Relocation Services in Abu Dhabi, UAE. Reporting to the Assistant Director, Relocation Services, the role coordinates the relocation, arrival, transition, and repatriation processes for faculty, researchers, staff, and eligible dependents. The position requires strong administration, stakeholder coordination, customer service, and organizational capabilities to manage travel, accommodation, shipping, immigration coordination, documentation, payments, and employee communications.
Job Details
Country: UAE
City: Abu Dhabi
Industry: Higher Education
Function: Human Resources
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Relocation Services
The Employee Mobility Services Specialist will coordinate multiple aspects of employee mobility, helping new
hires transition to Abu Dhabi while maintaining accurate records and working closely with internal teams and external service providers.
Key responsibilities include:
* Update the relocation pipeline when new offer letters are received from recruitment and appointment teams.
* Communicate relocation processes and requirements to new hires in a timely manner.
* Maintain accurate relocation records, documentation, and employee files.
* Liaise with recruitment, appointments, and relevant HR teams throughout each relocation.
* Coordinate shipping, travel arrangements, accommodation, and other approved relocation services.
* Track relocation expenses and support adherence to applicable budget guidelines.
* Arrange employee and eligible dependent travel through NYU Abu Dhabi-approved providers in accordance with relocation policy.
* Coordinate on-campus or other applicable accommodation for relocating employees and eligible dependents.
* Arrange shipping through approved providers according to employee eligibility.
* Process applicable relocation allowances when shipping services are not required.
* Coordinate with the Web Team on necessary updates to the department\'s web presence.
* Liaise with the Housing department to confirm allocated accommodation is ready for incoming employees.
* Maintain arrival records and provide relevant updates to recruitment teams.
* Maintain required relocation documentation within central electronic employee files.
* Work with external service providers to support efficient employee relocation.
* Coordinate with the Immigration team regarding work permits and entry permits for international hires and eligible dependents.
* Liaise with Immigration to initiate tourist visa requests for eligible dependents when applicable.
Employee Communication and Support
The role serves as an important point of contact for employees throughout their relocation and transition.
Responsibilities include:
* Schedule and conduct relocation and repatriation briefings.
* Prepare and distribute briefing summaries.
* Coordinate with travel, accommodation, shipping, and other service providers.
* Send pre-travel Safe Journey communications containing relevant information for new hires traveling to the UAE.
* Conduct first-day orientation for new employees.
* Act as a helpdesk for questions from new joiners and other community members.
* Provide clear and professional guidance throughout relocation and repatriation processes.
Repatriation Services
* Maintain and update repatriation records.
* Initiate required repatriation services with relevant providers.
* Coordinate shipment and travel bookings when applicable.
* Liaise with Housing regarding temporary accommodation requirements.
* Respond to employee queries concerning repatriation arrangements.
* Coordinate other repatriation activities as required.
Payment and Expense Administration
The Employee Mobility Services Specialist will also support financial administration associated with relocation and repatriation services.
Responsibilities include:
* Verify service-provider invoices and identify discrepancies before purchase order processing.
* Prepare payments and maintain supporting records.
* Prepare and process applicable relocation allowances in lieu of unused shipping allowances in accordance with policy.
* Report shipping invoice amounts to NYU Abu Dhabi Payroll and Tax when required.
* Maintain accurate records of travel costs.
* Track relocation-related expenses and supporting documentation.
Required Qualifications
Candidates must hold a Bachelor\'s degree in a related field and have at least five years of administrative experience in a busy working environment.
Applicants should demonstrate:
* Strong organizational and time-management skills.
* Ability to prioritize multiple assignments and time-sensitive projects.
* Excellent interpersonal and communication skills.
* Strong customer service orientation and cultural sensitivity.
* Initiative, resourcefulness, and practical problem-solving ability.
* Ability to work effectively under pressure.
* Consistent accuracy and attention to detail.
* Professional maturity, judgment, and discretion.
* Ability to support high-profile individuals from varied international backgrounds and manage expectations professionally.
* Familiarity with cultural customs and everyday life in Abu Dhabi and the UAE.
* Ability to work independently and collaboratively within a team.
* Good proofreading and writing skills.
* Strong follow-up capabilities.
* Good mathematical skills.
Technical Skills
Candidates should have:
* Excellent general computer skills.
* Strong internet research capabilities.
* Intermediate to advanced word-processing skills.
* Spreadsheet proficiency.
* Database application experience.
* Ability to maintain accurate electronic records and administrative data.
Preferred Experience
Additional value will be placed on candidates with:
* Familiarity with the academic sector.
* Shipping-related experience.
* Travel coordination experience.
* Employee relocation support experience.
Professional Environment
This position works across Human Resources, recruitment, appointments, housing, immigration, payroll, tax, external vendors, and other service functions. The successful candidate will need to coordinate multiple relocation cases simultaneously while providing consistent and culturally sensitive support to employees arriving in Abu Dhabi from international and local locations.
Applications are welcomed from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.
About New York University Abu Dhabi
New York University Abu Dhabi is a degree-granting research university with an integrated liberal arts and sciences undergraduate program spanning the Arts, Sciences, Social Sciences, Humanities, and Engineering.
Together with NYU New York and NYU Shanghai, NYU Abu Dhabi forms part of NYU\'s global university network connecting campuses and academic centers across six continents. The Abu Dhabi campus supports education, advanced research, scholarly collaboration, and knowledge creation within an international academic environment.
Key responsibilities include:
* Update the relocation pipeline when new offer letters are received from recruitment and appointment teams.
* Communicate relocation processes and requirements to new hires in a timely manner.
* Maintain accurate relocation records, documentation, and employee files.
* Liaise with recruitment, appointments, and relevant HR teams throughout each relocation.
* Coordinate shipping, travel arrangements, accommodation, and other approved relocation services.
* Track relocation expenses and support adherence to applicable budget guidelines.
* Arrange employee and eligible dependent travel through NYU Abu Dhabi-approved providers in accordance with relocation policy.
* Coordinate on-campus or other applicable accommodation for relocating employees and eligible dependents.
* Arrange shipping through approved providers according to employee eligibility.
* Process applicable relocation allowances when shipping services are not required.
* Coordinate with the Web Team on necessary updates to the department\'s web presence.
* Liaise with the Housing department to confirm allocated accommodation is ready for incoming employees.
* Maintain arrival records and provide relevant updates to recruitment teams.
* Maintain required relocation documentation within central electronic employee files.
* Work with external service providers to support efficient employee relocation.
* Coordinate with the Immigration team regarding work permits and entry permits for international hires and eligible dependents.
* Liaise with Immigration to initiate tourist visa requests for eligible dependents when applicable.
Employee Communication and Support
The role serves as an important point of contact for employees throughout their relocation and transition.
Responsibilities include:
* Schedule and conduct relocation and repatriation briefings.
* Prepare and distribute briefing summaries.
* Coordinate with travel, accommodation, shipping, and other service providers.
* Send pre-travel Safe Journey communications containing relevant information for new hires traveling to the UAE.
* Conduct first-day orientation for new employees.
* Act as a helpdesk for questions from new joiners and other community members.
* Provide clear and professional guidance throughout relocation and repatriation processes.
Repatriation Services
* Maintain and update repatriation records.
* Initiate required repatriation services with relevant providers.
* Coordinate shipment and travel bookings when applicable.
* Liaise with Housing regarding temporary accommodation requirements.
* Respond to employee queries concerning repatriation arrangements.
* Coordinate other repatriation activities as required.
Payment and Expense Administration
The Employee Mobility Services Specialist will also support financial administration associated with relocation and repatriation services.
Responsibilities include:
* Verify service-provider invoices and identify discrepancies before purchase order processing.
* Prepare payments and maintain supporting records.
* Prepare and process applicable relocation allowances in lieu of unused shipping allowances in accordance with policy.
* Report shipping invoice amounts to NYU Abu Dhabi Payroll and Tax when required.
* Maintain accurate records of travel costs.
* Track relocation-related expenses and supporting documentation.
Required Qualifications
Candidates must hold a Bachelor\'s degree in a related field and have at least five years of administrative experience in a busy working environment.
Applicants should demonstrate:
* Strong organizational and time-management skills.
* Ability to prioritize multiple assignments and time-sensitive projects.
* Excellent interpersonal and communication skills.
* Strong customer service orientation and cultural sensitivity.
* Initiative, resourcefulness, and practical problem-solving ability.
* Ability to work effectively under pressure.
* Consistent accuracy and attention to detail.
* Professional maturity, judgment, and discretion.
* Ability to support high-profile individuals from varied international backgrounds and manage expectations professionally.
* Familiarity with cultural customs and everyday life in Abu Dhabi and the UAE.
* Ability to work independently and collaboratively within a team.
* Good proofreading and writing skills.
* Strong follow-up capabilities.
* Good mathematical skills.
Technical Skills
Candidates should have:
* Excellent general computer skills.
* Strong internet research capabilities.
* Intermediate to advanced word-processing skills.
* Spreadsheet proficiency.
* Database application experience.
* Ability to maintain accurate electronic records and administrative data.
Preferred Experience
Additional value will be placed on candidates with:
* Familiarity with the academic sector.
* Shipping-related experience.
* Travel coordination experience.
* Employee relocation support experience.
Professional Environment
This position works across Human Resources, recruitment, appointments, housing, immigration, payroll, tax, external vendors, and other service functions. The successful candidate will need to coordinate multiple relocation cases simultaneously while providing consistent and culturally sensitive support to employees arriving in Abu Dhabi from international and local locations.
Applications are welcomed from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.
About New York University Abu Dhabi
New York University Abu Dhabi is a degree-granting research university with an integrated liberal arts and sciences undergraduate program spanning the Arts, Sciences, Social Sciences, Humanities, and Engineering.
Together with NYU New York and NYU Shanghai, NYU Abu Dhabi forms part of NYU\'s global university network connecting campuses and academic centers across six continents. The Abu Dhabi campus supports education, advanced research, scholarly collaboration, and knowledge creation within an international academic environment.
