Clinic Manager - Healthcare Operations
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Job Snapshot
Role: Clinic Manager - Healthcare Operations
Location: Dubai, UAE
Industry: Hospital and Health Care
Function: Hospital-Clinic Administration
Experience: Minimum 5 years
Job Type: Full-time
Position Overview
Clinic Manager - Healthcare Operations hiring opportunity in Dubai, UAE within the Hospital and Health Care sector for experienced Emirati professionals ready to lead high-performing healthcare facilities. Al-Futtaim Health is seeking a strong operational leader for HealthHub Clinics to manage day-to-day clinic performance, team leadership, regulatory compliance, and patient service excellence while ensuring smooth and efficient healthcare delivery across Dubai.
Job Details
Country: UAE
City: Dubai
Industry: Hospital and Health Care
Function: Hospital-Clinic Administration
Salary: 18000-25000
Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Emirati
Job Type: Full-time
Role Context
The Clinic Manager is fully accountable for the operational success, financial performance, and quality standards of the clinic. This leadership role ensures seamless patient care delivery, strong team performance, compliance with DHA regulations, and high patient satisfaction while supporting HealthHub’s reputation as one of Dubai’s leading community healthcare providers.
Key Responsibilities
* Take full responsibility for the daily operations and overall performance of the clinic
* Lead, manage, and support multidisciplinary teams of clinical and non-clinical staff across departments
* Develop, monitor, and control clinic budgets, operational expenses, and revenue performance
* Ensure effective staffing, shift planning, attendance management, and employee performance reviews
* Oversee procurement processes, stock management, petty cash control, and vendor coordination
* Ensure compliance with DHA regulations, healthcare standards, infection control, and corporate policies
* Improve clinic productivity, patient flow, and operational efficiency through continuous monitoring
* Manage patient relations, complaints handling, and service recovery to maintain excellent patient experience
* Work closely with physicians, Medical Directors, and support functions to strengthen clinical excellence
* Prepare and review financial, operational, quality, and performance reports for leadership review
* Lead quality improvement projects and ensure compliance with accreditation and safety standards
* Support clinic launches, business improvement projects, and special operational initiatives
Ideal Profile
* Emirati national with a valid family book as required under Emiratisation programs
* Bachelor’s degree preferably in Healthcare Management, Business Administration, or a related field
* Minimum 5 years of experience in clinic operations, healthcare administration, or healthcare leadership roles
* Strong leadership and people management skills with the ability to manage teams of up to 40 staff members
* Good understanding of healthcare operations, patient services, insurance, and revenue cycle management
* Experience managing budgets, operational KPIs, and resource planning
* Excellent communication skills in English with Arabic considered an advantage
* Confident decision-maker able to work with physicians, staff, and senior stakeholders
* Organized, results-driven, and able to perform effectively under pressure
Skills Set
* Healthcare operations management
* Clinic administration
* Budgeting and financial control
* Patient services and experience management
* Team leadership and performance management
* DHA compliance and healthcare regulations
* Revenue cycle and insurance coordination
* Vendor and procurement management
* Quality assurance and accreditation standards
* Reporting and operational analysis
Why Join Us
* Lead one of Dubai’s trusted HealthHub Clinics within a respected healthcare network
* Build senior leadership experience in healthcare operations and clinic management
* Work closely with executive leadership across medical, finance, quality, and corporate teams
* Make a visible impact on patient satisfaction, team development, and clinic performance
* Access long-term career growth opportunities across Al-Futtaim Health and the wider Al-Futtaim Group
* Competitive salary package with health insurance, life insurance, and generous leave benefits
* Join a workplace where leadership directly improves healthcare delivery for the community
About the Company
Al-Futtaim Health, through its HealthHub Clinics network, delivers patient-centered healthcare services across Dubai with a strong focus on operational excellence, clinical quality, and long-term wellness. Backed by the trusted Al-Futtaim Group legacy, HealthHub combines modern facilities, experienced healthcare professionals, and internationally recognized standards to provide exceptional care and trusted healthcare access for families across the UAE.



