Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates.

Patient Relations Executive - HealthHub JVC Clinic

Job Overview
Al-Futtaim Health is hiring a Patient Relations Executive for its newly launched HealthHub Clinic in Jumeirah Village Circle, Dubai. This frontline role is critical in ensuring a welcoming, smooth, and patient-focused experience at our modern medical facility.

Job Location: Dubai, United Arab Emirates
Industry: Hospital & Health Care
Function: Patient Services
Salary: 6000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: UAE
Job Type: Full Time

Job Overview
As a Patient Relations Executive, you will serve as the first point of contact for patients, ensuring seamless front-desk operations, patient coordination, and service excellence. This role offers a unique opportunity to grow within a prestigious healthcare brand while delivering care with compassion and professionalism.

Key Responsibilities

* Welcome and register patients while maintaining a calm and helpful presence
* Coordinate appointments, manage front-desk inquiries, and facilitate patient flow
* Resolve patient concerns with empathy and prompt escalation where necessary
* Maintain accurate records and assist in insurance, billing, and documentation tasks
* Collaborate with clinical teams to ensure smooth communication and scheduling
* Uphold Al-Futtaim\'s standards of service, hygiene, and compliance

Job Requirements

* Proven experience in healthcare customer service or patient-facing roles
* Fluency in Tagalog or Arabic (required)
* Experience in front-desk systems and patient coordination workflows
* Strong interpersonal skills and a proactive, team-oriented mindset
* Ability to adapt in a fast-paced, multicultural clinical setting
* Knowledge of medical terminology and patient privacy protocols preferred

Benefits

* 5-day working week with structured scheduling
* Competitive salary and performance incentives
* Full medical and life insurance coverage
* Career development through training and support
* Opportunity to work in a brand-new, tech-enabled clinical environment

About the Company
HealthHub Clinics by Al-Futtaim is transforming outpatient care in Dubai through a patient-first philosophy, advanced diagnostics, and multispecialty collaboration. As part of the Al-Futtaim Group legacy, we ensure gold-standard care, now accessible in Jumeirah Village Circle. Join a team that listens, understands, and delivers healthcare the way it should be—centered around the patient.

Job Title Patient Relations Executive - HealthHub JVC Clinic Job Description Patient Relations Executive - HealthHub JVC Clinic Job Overview Al-Futtaim Health is hiring a Patient Relations Executive for its newly launched HealthHub Clinic in Jumeirah Village Circle, Dubai. This frontline role is critical in ensuring a welcoming, smooth, and patient-focused experience at our modern medical facility. Job Location: Dubai, United Arab Emirates Industry: Hospital & Health Care Function: Patient Services Salary: 6000-9000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Current Location: UAE Job Type: Full Time Job Overview As a Patient Relations Executive, you will serve as the first point of contact for patients, ensuring seamless front-desk operations, patient coordination, and service excellence. This role offers a unique opportunity to grow within a prestigious healthcare brand while delivering care with compassion and professionalism. Key Responsibilities * Welcome and register patients while maintaining a calm and helpful presence * Coordinate appointments, manage front-desk inquiries, and facilitate patient flow * Resolve patient concerns with empathy and prompt escalation where necessary * Maintain accurate records and assist in insurance, billing, and documentation tasks * Collaborate with clinical teams to ensure smooth communication and scheduling * Uphold Al-Futtaim\'s standards of service, hygiene, and compliance Job Requirements * Proven experience in healthcare customer service or patient-facing roles * Fluency in Tagalog or Arabic (required) * Experience in front-desk systems and patient coordination workflows * Strong interpersonal skills and a proactive, team-oriented mindset * Ability to adapt in a fast-paced, multicultural clinical setting * Knowledge of medical terminology and patient privacy protocols preferred Benefits * 5-day working week with structured scheduling * Competitive salary and performance incentives * Full medical and life insurance coverage * Career development through training and support * Opportunity to work in a brand-new, tech-enabled clinical environment About the Company HealthHub Clinics by Al-Futtaim is transforming outpatient care in Dubai through a patient-first philosophy, advanced diagnostics, and multispecialty collaboration. As part of the Al-Futtaim Group legacy, we ensure gold-standard care, now accessible in Jumeirah Village Circle. Join a team that listens, understands, and delivers healthcare the way it should be—centered around the patient. Post Details

Job Start Date Salary from 6000.00 Salary to 9000.00 Number of Vacancies 1 Location Job Location -> UAE Dubai Location City Dubai

Desired Candidate's Profile Gender No Preference Nationality Candidate Current Location Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Hospital & Health Care Job Function Job Functions -> Other Employers Details Company AlFuttaim Contact Person Al Futtaim Designation HR Manager Telephone +201000680746 Email asmaa.elattaralfuttaim.ae