Sales Assistant - Customer Service Retail
Posted date [2026-04-11]
(ID: 43795)
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Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Job Description and Requirements
Sales Assistant - Customer Service RetailJob Snapshot
* Role: Sales Assistant
* Location: Dubai, UAE
* Industry: Retail
* Function: Retail Customer Service
* Experience: 1-2 years
* Job Type: Full-time
Position Overview
Sales Assistant Dubai UAE Retail hiring opportunity focused on delivering outstanding customer service and driving in-store sales through engaging customer interactions and efficient checkout processes. This role supports a positive shopping experience while maintaining store standards within the Retail industry.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Retail Customer Service
Salary: 3200-4800
ONLY if salary is NOT provided: Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Sales Assistant is responsible for enhancing customer satisfaction by providing product guidance, maintaining store presentation, and supporting sales transactions. The role contributes to business performance by ensuring customers receive a smooth and enjoyable shopping experience from entry to exit.
Key Responsibilities
* Welcome customers with a friendly approach and create a positive first impression
* Provide accurate and relevant product information to assist purchasing decisions
* Support fitting room service and follow up with customers to improve satisfaction
* Handle checkout processes efficiently while maintaining accuracy in transactions
* Promote additional products to increase sales and customer value
* Maintain cleanliness and organization of the store and cash counter areas
* Capture customer details and support database updates through POS systems
* Assist with housekeeping duties and ensure store presentation standards are met
Ideal Profile
* 1 to 2 years of experience in retail sales or customer service
* High school qualification or equivalent
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment with customer focus
* Basic knowledge of POS systems and retail operations
* Ability to stand for long hours and handle physical tasks
Skills Set
* Customer service and sales support
* POS systems and transaction handling
* Communication and relationship building
* Store presentation and housekeeping
* Upselling and product recommendation
* Team collaboration and multitasking
Why Join Us
* Opportunity to work in a dynamic retail environment in Dubai UAE
* Gain experience in customer engagement and sales operations
* Career growth opportunities within the retail sector
* Supportive team environment with structured processes
* Exposure to international retail service standards
About the Company
Al-Futtaim Group is a diversified organization operating across retail, automotive, real estate, financial services, and healthcare sectors. With a strong presence in Dubai and international markets, the company continues to deliver quality products and customer-focused experiences while supporting employee growth and development.
