Pre Approval Officer - Healthcare Insurance and RCM - Dubai UAE
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Job Snapshot
* Role: Pre Approval Officer
* Location: Dubai, UAE
* Industry: Hospital & Health Care
* Function: Healthcare Support
* Experience: 3-6 years
* Job Type: Full-time
Position Overview
Pre Approval Officer in Dubai UAE healthcare sector is a critical operational role focused on insurance pre-approvals, revenue cycle management, and patient access to care. This opportunity is ideal for UAE Nationals seeking healthcare administration jobs in Dubai, supporting efficient claims processing, compliance, and smooth patient journeys within a structured RCM environment.
Job Details
Country: UAE
City: Dubai
Industry: Hospital & Health Care
Function: Healthcare Support
Salary: 9000–15000 monthly (Market estimated)
Gender: Any
Candidate Nationality: UAE Nationals preferred
Job Type: Full-time
Key Responsibilities
* Review and process insurance pre-approval requests ensuring accuracy and completeness
* Update approvals in internal systems with high accuracy and compliance
* Coordinate with clinical and administrative teams to obtain required documentation
* Meet daily productivity targets, turnaround times, and quality benchmarks
* Perform medical record reviews aligned with coding standards and DHA regulations
* Submit approvals efficiently to improve first-pass approval rates
* Monitor and reduce insurance denials through proactive coordination
* Analyze rejection trends and implement corrective actions
* Maintain detailed records of approvals, denials, and follow-ups
* Support internal teams to improve billing, documentation, and workflow compliance
Ideal Profile
* UAE National with valid family book (mandatory)
* Certified professional coding qualification required
* Medical or paramedical educational background preferred
* 3 to 6 years of experience in RCM, insurance approvals, or healthcare billing
* Strong understanding of healthcare insurance processes and coding standards
* Excellent analytical, problem-solving, and decision-making skills
* Strong communication skills in Arabic and English
* Ability to work under pressure and meet performance targets
* Collaborative approach with strong stakeholder management skills
Why Join Us
* Join a leading healthcare provider in Dubai UAE under Al-Futtaim Group
* Contribute to improving patient access and healthcare efficiency
* Work in a structured RCM environment with clear processes and KPIs
* Access career development programs and internal mobility opportunities
* Competitive benefits including health insurance and employee wellness programs
About the Company
Al-Futtaim Health is part of Al-Futtaim Group, delivering integrated healthcare services through its HealthHub Clinics network across Dubai. With a strong focus on patient-centered care, operational excellence, and advanced healthcare systems, the organization provides a professional environment for healthcare support specialists to grow and contribute to the UAE healthcare ecosystem.



