receptionists needed to work in healthcare facility Job Vacancy in UAE Dubai
Posted date [2024-12-13]
(ID: 32922)
 |
Excellence Medical Center is a medical facility registered under the Health Authority in Abu Dhabi, UAE (HAAD). Currently, the clinic provides services for general dentistry, general practice, hearing and balance (ENT), and hematology.
Our Mission The Mission of EMC is to provide a better patient healthcare with EXCELLENCE in Quality Services. Our Vision Striving to be One of the best Healthcare Provider in the UAE.... |
Full job description
The Medical Receptionist will be the first point of contact for patients and visitors, playing a vital role in ensuring the smooth operation of the front desk. The ideal candidate will have experience in a medical setting, excellent communication skills, and the ability to handle sensitive information with discretion. Fluency in English and Arabic is essential for this role.
Key Responsibilities:
Patient Interaction: Greet and welcome patients and visitors in a warm and professional manner.
Appointment Management: Schedule, confirm, and manage patient appointments, ensuring optimal use of clinic resources.
Patient Registration: Accurately enter patient information into the system, verify insurance details, and manage patient records.
Telephone Handling: Answer and manage incoming calls, respond to inquiries, and provide information regarding services, procedures, and appointments.
Billing and Payments: Handle billing processes, including invoicing, processing payments, and managing insurance claims.
Coordination with Medical Staff: Assist doctors, nurses, and other medical staff by providing patient information, preparing patient files, and facilitating communication between departments.
Customer Service: Address patient concerns and complaints, ensuring a positive patient experience.
Confidentiality Management: Handle all patient information with the utmost confidentiality, adhering to privacy regulations and company policies.
Administrative Support: Provide general administrative support, including filing, managing office supplies, and maintaining a clean and organized reception area.
Benefits:
Competitive salary and benefits package.
Transportation and housing allowance.
Opportunity to work in a supportive and dynamic healthcare environment.
The Medical Receptionist will be the first point of contact for patients and visitors, playing a vital role in ensuring the smooth operation of the front desk. The ideal candidate will have experience in a medical setting, excellent communication skills, and the ability to handle sensitive information with discretion. Fluency in English and Arabic is essential for this role.
Key Responsibilities:
Patient Interaction: Greet and welcome patients and visitors in a warm and professional manner.
Appointment Management: Schedule, confirm, and manage patient appointments, ensuring optimal use of clinic resources.
Patient Registration: Accurately enter patient information into the system, verify insurance details, and manage patient records.
Telephone Handling: Answer and manage incoming calls, respond to inquiries, and provide information regarding services, procedures, and appointments.
Billing and Payments: Handle billing processes, including invoicing, processing payments, and managing insurance claims.
Coordination with Medical Staff: Assist doctors, nurses, and other medical staff by providing patient information, preparing patient files, and facilitating communication between departments.
Customer Service: Address patient concerns and complaints, ensuring a positive patient experience.
Confidentiality Management: Handle all patient information with the utmost confidentiality, adhering to privacy regulations and company policies.
Administrative Support: Provide general administrative support, including filing, managing office supplies, and maintaining a clean and organized reception area.
Benefits:
Competitive salary and benefits package.
Transportation and housing allowance.
Opportunity to work in a supportive and dynamic healthcare environment.
