Assistant Executive Housekeeper Job Vacancy in UAE Dubai
Posted date [2024-11-04]
(ID: 32456)
 |
IHG Hotels & Resorts has more than 6,300+ leased, managed or owned hotels and over 1,900 more in development. You’ll find us in more than 100 countries. Our 19 brands help guests create amazing memories with the help of an incredible team. Approximately 345,000 people work across IHG\'s hotels and corporate offices globally. Opportunities of all kinds are born at IHG |
Do you see yourself as the Assistant Executive Housekeeper for both InterContinental® & Crowne Plaza® Hotel Dubai Festival City?
As the world\'s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
If you\'d like to embrace a wider world of experiences and opportunities, we\'d like to welcome you to the world\'s most international luxury hotel brand.
The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1600 rooms, the four properties boast a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1200 colleagues who are always finding ways to make every guest\'s experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.
A little taste of your day-to-day:
Leading a fully-fledged housekeeping department including extensive public areas, laundry, rooms, and staff uniforms.
Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction.
Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards.
Addressing special requests for guests, VIPs, repeat visitors and VIP Club members.
Educating all team members on the importance of remaining compliant with Company Policies and Procedures, brand, health, safety, and hygiene standards
Handling complaints and special requests to keep every guest happy.
Maintaining inventory levels, preparing budgets, and driving productivity
Maintaining and ordering supplies and equipment while minimizing waste – in support of our green initiatives
Planning for manning required in line with productivity benchmarks, seasonal requirements, and upcoming events to ensure productivity, maximize resource efficiency and ensure the highest standards of housekeeping is always kept.
Developing teams to ensure proper checking and supervision of staff.
Ensuring adequate stock levels of uniforms, linen, amenities, and equipment
Weekly Scheduling of employees to ensure that all areas are well manned according to occupancy and prepared to receive our guests.
Maintain and order supplies and equipment whilst minimizing waste and maintaining “green” initiatives.
Help prepare and monitor the hotel’s annual budget with a focus on increasing profitability.
Maintain proper inventory levels managing cost per room for supplies and labor.
Carry out the special requests from guests, VIPs, repeat visitors and club members.
What we need from you:
Excellent communication and strong interpersonal leadership skills
Ideally having a Hospitality Management qualification or related field
Strong knowledge of all policies and procedures related to housekeeping
Proficient in the use of Microsoft Office Applications and Opera System
Experience with luxury brand standards ideally in 5 Star property
3+ years total experience in a similar position
As the world\'s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
If you\'d like to embrace a wider world of experiences and opportunities, we\'d like to welcome you to the world\'s most international luxury hotel brand.
The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1600 rooms, the four properties boast a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1200 colleagues who are always finding ways to make every guest\'s experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.
A little taste of your day-to-day:
Leading a fully-fledged housekeeping department including extensive public areas, laundry, rooms, and staff uniforms.
Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction.
Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards.
Addressing special requests for guests, VIPs, repeat visitors and VIP Club members.
Educating all team members on the importance of remaining compliant with Company Policies and Procedures, brand, health, safety, and hygiene standards
Handling complaints and special requests to keep every guest happy.
Maintaining inventory levels, preparing budgets, and driving productivity
Maintaining and ordering supplies and equipment while minimizing waste – in support of our green initiatives
Planning for manning required in line with productivity benchmarks, seasonal requirements, and upcoming events to ensure productivity, maximize resource efficiency and ensure the highest standards of housekeeping is always kept.
Developing teams to ensure proper checking and supervision of staff.
Ensuring adequate stock levels of uniforms, linen, amenities, and equipment
Weekly Scheduling of employees to ensure that all areas are well manned according to occupancy and prepared to receive our guests.
Maintain and order supplies and equipment whilst minimizing waste and maintaining “green” initiatives.
Help prepare and monitor the hotel’s annual budget with a focus on increasing profitability.
Maintain proper inventory levels managing cost per room for supplies and labor.
Carry out the special requests from guests, VIPs, repeat visitors and club members.
What we need from you:
Excellent communication and strong interpersonal leadership skills
Ideally having a Hospitality Management qualification or related field
Strong knowledge of all policies and procedures related to housekeeping
Proficient in the use of Microsoft Office Applications and Opera System
Experience with luxury brand standards ideally in 5 Star property
3+ years total experience in a similar position
