Assistant Front Office Manager - Front Office Operations Job Vacancy in UAE Dubai
Posted date [2025-06-01]
(ID: 35217)
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About the Company Jumeirah Group, a global pioneer in luxury hospitality and part of Dubai Holding, manages an iconic collection of 31 world-class properties and 33 signature dining experiences across the Middle East, Europe, Asia, and Africa. Established in 1999 with the launch of the legendary Burj Al Arab in Dubai, Jumeirah has redefined five-star hotel standards and continues to set benchmarks for beachfront resorts, premium city hotels, and exclusive residences. Known for its warm Emirati-inspired service and outstanding guest experiences, Jumeirah offers career opportunities in Dubai and across its international locations, making it a preferred employer for hospitality professionals in the UAE. Whether you\'re passionate about fine dining, hotel operations, or customer service excellence, Jumeirah provides a dynamic and growth-oriented environment to elevate your career in the UAE\'s competitive hospitality sector. Apply now to be part of one of Dubai’s most admired luxury hotel brands.... |
Assistant Front Office Manager - Front Office Operations
Job Overview
Jumeirah Marsa Al Arab in Dubai is seeking an experienced Assistant Front Office Manager to lead guest services and front desk operations at one of the most innovative luxury properties in the region. This role is perfect for a hospitality leader who thrives on delivering seamless, personalized guest experiences and excels in managing high-end clientele, including VIPs and repeat guests.
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Hotel / Resort / Lodging
Salary: 11000-16000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time
Job Overview
As Assistant Front Office Manager, you will be at the forefront of guest interaction, ensuring a flawless welcome experience, from VIP arrival coordination to front-of-house team leadership. You will oversee the guest journey from check-in to check-out, ensure consistent five-star service, and support the hotel\'s dedication to luxury and detail.
Key Responsibilities
* Coordinate VIP guest arrivals, ensuring preferences are known and communicated to relevant departments
* Supervise Guest Relations and Lobby Greeters, maintaining an active front-office presence
* Oversee the preparation of welcome amenities, ensuring all guests receive a signature warm reception
* Manage guest profiles and arrival checklists, maintaining accurate records to personalize service
* Engage regularly with in-house guests, obtain feedback, and resolve issues swiftly
* Lead, coach, and support the Guest Services and Front Desk teams to exceed guest expectations
Job Requirements
* Minimum 5–8 years of experience in a similar role within luxury hospitality
* Bachelor\'s degree in Hospitality, Business, or related field
* Strong leadership and communication skills with a customer-centric approach
* Proficient in Microsoft Office; PMS and front office systems knowledge preferred
* Proven experience working with VIP and high-profile guests
What We Offer
* Competitive tax-free monthly salary in AED
* Extensive F and B benefits and reduced hotel rates across the Jumeirah Group
* Health and dental care, annual flights home, life insurance, and on-site accommodation
* Performance incentives and a career path within a globally recognized luxury brand
About the Company
Jumeirah Marsa Al Arab redefines Dubai’s skyline and luxury travel experience. As part of the renowned Jumeirah Group, this architectural marvel offers ultra-premium accommodations, a private marina, wellness-focused amenities, and a world-class dining scene. It stands as a testament to timeless hospitality blended with modern innovation.
Job Overview
Jumeirah Marsa Al Arab in Dubai is seeking an experienced Assistant Front Office Manager to lead guest services and front desk operations at one of the most innovative luxury properties in the region. This role is perfect for a hospitality leader who thrives on delivering seamless, personalized guest experiences and excels in managing high-end clientele, including VIPs and repeat guests.
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Hotel / Resort / Lodging
Salary: 11000-16000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time
Job Overview
As Assistant Front Office Manager, you will be at the forefront of guest interaction, ensuring a flawless welcome experience, from VIP arrival coordination to front-of-house team leadership. You will oversee the guest journey from check-in to check-out, ensure consistent five-star service, and support the hotel\'s dedication to luxury and detail.
Key Responsibilities
* Coordinate VIP guest arrivals, ensuring preferences are known and communicated to relevant departments
* Supervise Guest Relations and Lobby Greeters, maintaining an active front-office presence
* Oversee the preparation of welcome amenities, ensuring all guests receive a signature warm reception
* Manage guest profiles and arrival checklists, maintaining accurate records to personalize service
* Engage regularly with in-house guests, obtain feedback, and resolve issues swiftly
* Lead, coach, and support the Guest Services and Front Desk teams to exceed guest expectations
Job Requirements
* Minimum 5–8 years of experience in a similar role within luxury hospitality
* Bachelor\'s degree in Hospitality, Business, or related field
* Strong leadership and communication skills with a customer-centric approach
* Proficient in Microsoft Office; PMS and front office systems knowledge preferred
* Proven experience working with VIP and high-profile guests
What We Offer
* Competitive tax-free monthly salary in AED
* Extensive F and B benefits and reduced hotel rates across the Jumeirah Group
* Health and dental care, annual flights home, life insurance, and on-site accommodation
* Performance incentives and a career path within a globally recognized luxury brand
About the Company
Jumeirah Marsa Al Arab redefines Dubai’s skyline and luxury travel experience. As part of the renowned Jumeirah Group, this architectural marvel offers ultra-premium accommodations, a private marina, wellness-focused amenities, and a world-class dining scene. It stands as a testament to timeless hospitality blended with modern innovation.
