Assistant Manager - Guest Relations - Jumeirah Mina Al Salam
Posted date [2025-07-26]
(ID: 36429)
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About the Company Jumeirah Group, a global pioneer in luxury hospitality and part of Dubai Holding, manages an iconic collection of 31 world-class properties and 33 signature dining experiences across the Middle East, Europe, Asia, and Africa. Established in 1999 with the launch of the legendary Burj Al Arab in Dubai, Jumeirah has redefined five-star hotel standards and continues to set benchmarks for beachfront resorts, premium city hotels, and exclusive residences. Known for its warm Emirati-inspired service and outstanding guest experiences, Jumeirah offers career opportunities in Dubai and across its international locations, making it a preferred employer for hospitality professionals in the UAE. Whether you\'re passionate about fine dining, hotel operations, or customer service excellence, Jumeirah provides a dynamic and growth-oriented environment to elevate your career in the UAE\'s competitive hospitality sector. Apply now to be part of one of Dubai’s most admired luxury hotel brands.... |
Assistant Manager - Guest Relations - Jumeirah Mina Al Salam
Position Overview
Join the luxury team at Jumeirah Mina Al Salam as an Assistant Manager in Guest Relations. This role is ideal for experienced hospitality professionals who thrive in high-end environments, ensuring exceptional guest service and smooth operations in one of Dubai’s most prestigious resorts.
Job Details
Job Location: Dubai, UAE
Industry: Hospitality
Function: Guest Relations / Front Office
Salary: 10000-12000 monthly (Market estimated)
Job Type: Full-time
Education: Bachelor’s degree in Hospitality or related field
Experience: 3-5 years in luxury hospitality, preferably in guest relations or a supervisory role
What You’ll Do
* Greet guests warmly, allocate seating efficiently, and maintain service standards
* Manage guest complaints and feedback professionally, escalating issues as required
* Optimize bookings using reservation systems to maximize restaurant efficiency
* Provide detailed knowledge of menus and offerings, ensuring accurate order-taking
* Handle function bookings and coordinate with FOH and BOH teams for seamless events
* Ensure compliance with local regulations and promote responsible alcohol service
* Make quick, informed decisions to enhance guest experience and operational flow
Ideal Profile
* 3-5 years of experience in luxury hospitality guest relations or similar roles
* Strong leadership and team management abilities
* Proficient in Microsoft Office (Intermediate to Advanced)
* Exceptional communication and problem-solving skills
* Ability to thrive in fast-paced, high-pressure environments
What We Offer
Competitive tax-free salary, annual flights, comprehensive medical coverage, life insurance, generous leave policies, discounted global hotel stays, and F&B benefits. Jumeirah offers excellent career progression within a globally recognized luxury hospitality brand.
About Jumeirah
Jumeirah Group is a global leader in luxury hospitality, operating award-winning properties across the Middle East, Europe, and Asia. Known for its iconic destinations like Burj Al Arab, Jumeirah continues to set benchmarks in personalized guest service and exceptional experiences.
Looking to hire? Post jobs free in Dubai and across the UAE on our platform and reach the right talent quickly.
Position Overview
Join the luxury team at Jumeirah Mina Al Salam as an Assistant Manager in Guest Relations. This role is ideal for experienced hospitality professionals who thrive in high-end environments, ensuring exceptional guest service and smooth operations in one of Dubai’s most prestigious resorts.
Job Details
Job Location: Dubai, UAE
Industry: Hospitality
Function: Guest Relations / Front Office
Salary: 10000-12000 monthly (Market estimated)
Job Type: Full-time
Education: Bachelor’s degree in Hospitality or related field
Experience: 3-5 years in luxury hospitality, preferably in guest relations or a supervisory role
What You’ll Do
* Greet guests warmly, allocate seating efficiently, and maintain service standards
* Manage guest complaints and feedback professionally, escalating issues as required
* Optimize bookings using reservation systems to maximize restaurant efficiency
* Provide detailed knowledge of menus and offerings, ensuring accurate order-taking
* Handle function bookings and coordinate with FOH and BOH teams for seamless events
* Ensure compliance with local regulations and promote responsible alcohol service
* Make quick, informed decisions to enhance guest experience and operational flow
Ideal Profile
* 3-5 years of experience in luxury hospitality guest relations or similar roles
* Strong leadership and team management abilities
* Proficient in Microsoft Office (Intermediate to Advanced)
* Exceptional communication and problem-solving skills
* Ability to thrive in fast-paced, high-pressure environments
What We Offer
Competitive tax-free salary, annual flights, comprehensive medical coverage, life insurance, generous leave policies, discounted global hotel stays, and F&B benefits. Jumeirah offers excellent career progression within a globally recognized luxury hospitality brand.
About Jumeirah
Jumeirah Group is a global leader in luxury hospitality, operating award-winning properties across the Middle East, Europe, and Asia. Known for its iconic destinations like Burj Al Arab, Jumeirah continues to set benchmarks in personalized guest service and exceptional experiences.
Looking to hire? Post jobs free in Dubai and across the UAE on our platform and reach the right talent quickly.
