Assistant Manager - Marine Education
Posted date [2026-09-24]
(ID: 52401)
 |
Atlantis Dubai is located at the centre of the famous Palm Island, in one of the world’s most cosmopolitan cities, Dubai. The resort truly embodies an integrated entertainment destination concept with its innovative awe-inspiring experiences across stay, food & beverage, nightlife, attractions and wellness. |
Job Description and Requirements
Assistant Manager - Marine EducationJob Snapshot
Role: Assistant Manager - Marine Education
Location: Dubai, UAE
Industry: Hospitality
Function: Education / Teaching / Training
Experience: Minimum 2 years of supervisory experience
Job Type: Full Time
Position Overview
Atlantis Dubai is hiring an Assistant Manager - Marine Education in Dubai, UAE to oversee the Marine Educator team at The Lost Chambers Aquarium. The role leads daily conservation education operations, develops colleagues, supports formal and informal learning programmes, evaluates educational performance and ensures guests receive engaging, accurate and professionally delivered marine conservation experiences.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Education / Teaching / Training
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
About the Role
As Assistant Manager - Marine Education, you will oversee the daily performance of the Marine Educator team and help maintain consistently high standards across conservation education
and aquarium guest experiences.
Working closely with the Manager, Conservation and Education, you will contribute to educational programme development, colleague training, performance evaluation and operational planning in line with the Education Strategy and AZA Standards.
Marine Education Operations
* Oversee daily Marine Educator operations and the delivery of educational activities.
* Ensure marine life and conservation information is communicated accurately and professionally.
* Deliver and delegate educational programmes and marine animal activities according to operational needs.
* Adapt programme delivery for small and large groups.
* Monitor school visits and other educational programme bookings.
* Ensure appropriate resources are available for scheduled programmes.
* Brief Marine Educators to support consistent and engaging guest experiences.
* Liaise with Admissions and Dive teams regarding educational programmes and tours.
* Maintain a clean and safe environment for guests.
* Ensure the Marine Educator team follows appropriate animal welfare practices.
Programme Development and Evaluation
* Support the development of formal and informal conservation education programmes.
* Assist with implementation of educational activities in line with the Education Strategy and AZA Standards.
* Contribute to the development of educational materials.
* Evaluate educational activities and guest outcomes.
* Prepare education and guest evaluation reports.
* Use evaluation findings to support programme improvements.
* Monitor relevant KPIs and departmental quality targets.
* Ensure information within Standard Operating Procedures and departmental manuals remains current and accurate.
Training and Quality Assurance
A significant part of the position involves strengthening the knowledge and presentation capabilities of Marine Educators.
You will help ensure structured coaching covers marine life, conservation and interpretation techniques through research, listening, participation and practical programme delivery. Regular training and assessment should provide colleagues with clear, constructive feedback and opportunities for continued development.
* Oversee quality and performance assessments for Marine Educators and Team Leaders.
* Support training according to established assessment plans.
* Organize and deliver meetings and training sessions.
* Promote continuous professional development in conservation education.
* Track and coach colleagues participating in cross-exposure programmes.
* Maintain service standards that support departmental guest survey targets.
Team Leadership
* Assist with recruitment of suitable colleagues.
* Coordinate effective onboarding for new team members.
* Support colleague development, motivation and retention.
* Coach colleagues to improve performance and programme delivery.
* Participate in annual performance reviews where applicable.
* Recognize strong performance and encourage colleague engagement.
* Assist with counselling and disciplinary processes when required.
* Help resolve colleague conflicts in accordance with applicable HR practices.
* Maintain clear follow-up and task management across the team.
Guest and Stakeholder Coordination
You will interact directly with guests and colleagues, communicating marine life and conservation information in an engaging and professional manner.
The position also supports resolution of difficult guest situations and requires confident verbal and written communication.
You will liaise with Sales, DMCs, PR and Marketing teams when coordinating groups, special activities and media shoots.
Administration and Planning
* Prepare team schedules and support operational planning.
* Coordinate ordering of required supplies.
* Assist with event planning.
* Generate operational and educational reports.
* Maintain strong administrative control over assigned activities.
* Perform additional reasonable duties required for efficient aquarium operations.
About You
Candidates should have at least two years of supervisory experience together with previous education and guest experience in a zoo, aquarium or museum environment.
Previous experience developing and implementing educational programmes and materials is required, along with skills in evaluating educational activities.
A Bachelor\'s Degree in Education, Biology, Zoology, Marine Science, Communication or a related field is desirable.
Strong leadership, interpersonal, organizational and administrative skills are important, together with a clear customer focus and the ability to troubleshoot and resolve problems efficiently.
Proficiency in Microsoft Office, Outlook, Excel, Word and PowerPoint is required.
The position involves working outdoors and in fast-paced conditions. Candidates must be able to stand for extended periods and walk throughout the property as required.
Working at Atlantis
Atlantis offers a competitive tax-free salary paid in UAE Dirhams, together with food and beverage privileges, discounted rates at Kerzner properties worldwide, comprehensive health insurance with dental coverage, annual flights home, life insurance, an incentive programme, and colleague wellness and social initiatives.
Colleagues also have access to professional training, career mobility and internal growth opportunities across the Kerzner portfolio.
About Atlantis Dubai
Atlantis Dubai is part of Kerzner International and brings together Atlantis, The Palm and Atlantis The Royal. More than 6,000 colleagues representing 129 nationalities work across the two resorts, including shared operational and back-of-house functions that support Atlantis Dubai\'s guest and colleague experiences.
Working closely with the Manager, Conservation and Education, you will contribute to educational programme development, colleague training, performance evaluation and operational planning in line with the Education Strategy and AZA Standards.
Marine Education Operations
* Oversee daily Marine Educator operations and the delivery of educational activities.
* Ensure marine life and conservation information is communicated accurately and professionally.
* Deliver and delegate educational programmes and marine animal activities according to operational needs.
* Adapt programme delivery for small and large groups.
* Monitor school visits and other educational programme bookings.
* Ensure appropriate resources are available for scheduled programmes.
* Brief Marine Educators to support consistent and engaging guest experiences.
* Liaise with Admissions and Dive teams regarding educational programmes and tours.
* Maintain a clean and safe environment for guests.
* Ensure the Marine Educator team follows appropriate animal welfare practices.
Programme Development and Evaluation
* Support the development of formal and informal conservation education programmes.
* Assist with implementation of educational activities in line with the Education Strategy and AZA Standards.
* Contribute to the development of educational materials.
* Evaluate educational activities and guest outcomes.
* Prepare education and guest evaluation reports.
* Use evaluation findings to support programme improvements.
* Monitor relevant KPIs and departmental quality targets.
* Ensure information within Standard Operating Procedures and departmental manuals remains current and accurate.
Training and Quality Assurance
A significant part of the position involves strengthening the knowledge and presentation capabilities of Marine Educators.
You will help ensure structured coaching covers marine life, conservation and interpretation techniques through research, listening, participation and practical programme delivery. Regular training and assessment should provide colleagues with clear, constructive feedback and opportunities for continued development.
* Oversee quality and performance assessments for Marine Educators and Team Leaders.
* Support training according to established assessment plans.
* Organize and deliver meetings and training sessions.
* Promote continuous professional development in conservation education.
* Track and coach colleagues participating in cross-exposure programmes.
* Maintain service standards that support departmental guest survey targets.
Team Leadership
* Assist with recruitment of suitable colleagues.
* Coordinate effective onboarding for new team members.
* Support colleague development, motivation and retention.
* Coach colleagues to improve performance and programme delivery.
* Participate in annual performance reviews where applicable.
* Recognize strong performance and encourage colleague engagement.
* Assist with counselling and disciplinary processes when required.
* Help resolve colleague conflicts in accordance with applicable HR practices.
* Maintain clear follow-up and task management across the team.
Guest and Stakeholder Coordination
You will interact directly with guests and colleagues, communicating marine life and conservation information in an engaging and professional manner.
The position also supports resolution of difficult guest situations and requires confident verbal and written communication.
You will liaise with Sales, DMCs, PR and Marketing teams when coordinating groups, special activities and media shoots.
Administration and Planning
* Prepare team schedules and support operational planning.
* Coordinate ordering of required supplies.
* Assist with event planning.
* Generate operational and educational reports.
* Maintain strong administrative control over assigned activities.
* Perform additional reasonable duties required for efficient aquarium operations.
About You
Candidates should have at least two years of supervisory experience together with previous education and guest experience in a zoo, aquarium or museum environment.
Previous experience developing and implementing educational programmes and materials is required, along with skills in evaluating educational activities.
A Bachelor\'s Degree in Education, Biology, Zoology, Marine Science, Communication or a related field is desirable.
Strong leadership, interpersonal, organizational and administrative skills are important, together with a clear customer focus and the ability to troubleshoot and resolve problems efficiently.
Proficiency in Microsoft Office, Outlook, Excel, Word and PowerPoint is required.
The position involves working outdoors and in fast-paced conditions. Candidates must be able to stand for extended periods and walk throughout the property as required.
Working at Atlantis
Atlantis offers a competitive tax-free salary paid in UAE Dirhams, together with food and beverage privileges, discounted rates at Kerzner properties worldwide, comprehensive health insurance with dental coverage, annual flights home, life insurance, an incentive programme, and colleague wellness and social initiatives.
Colleagues also have access to professional training, career mobility and internal growth opportunities across the Kerzner portfolio.
About Atlantis Dubai
Atlantis Dubai is part of Kerzner International and brings together Atlantis, The Palm and Atlantis The Royal. More than 6,000 colleagues representing 129 nationalities work across the two resorts, including shared operational and back-of-house functions that support Atlantis Dubai\'s guest and colleague experiences.
