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Butler - Front Office Job Vacancy in UAE Dubai

Posted date [2025-06-15]   (ID: 35522)
Gulf and UAE company jobs
About the Company

Jumeirah Group, a global pioneer in luxury hospitality and part of Dubai Holding, manages an iconic collection of 31 world-class properties and 33 signature dining experiences across the Middle East, Europe, Asia, and Africa. Established in 1999 with the launch of the legendary Burj Al Arab in Dubai, Jumeirah has redefined five-star hotel standards and continues to set benchmarks for beachfront resorts, premium city hotels, and exclusive residences.

Known for its warm Emirati-inspired service and outstanding guest experiences, Jumeirah offers career opportunities in Dubai and across its international locations, making it a preferred employer for hospitality professionals in the UAE. Whether you\'re passionate about fine dining, hotel operations, or customer service excellence, Jumeirah provides a dynamic and growth-oriented environment to elevate your career in the UAE\'s competitive hospitality sector. Apply now to be part of one of Dubai’s most admired luxury hotel brands....

Butler - Front Office

Job Overview
We are seeking an experienced Butler to join the Front Office team at Jumeirah Dar Al Masyaf in Dubai. This role is central to delivering the personalized and high-level guest service Jumeirah is known for across its luxury hospitality portfolio. The Butler will act as a key point of contact for guests, ensuring their needs are anticipated and exceeded throughout their stay at our iconic resort.

Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Concierge
Salary: 6000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time

Job Overview
The Butler will serve as the primary liaison between guests and all departments to ensure seamless service delivery. This guest-facing role involves handling everything from warm welcomes and hotel orientation to assisting with personalized requests, promoting resort offerings, and ensuring guest satisfaction at every step. Apply now to join one of the most luxurious hotel teams in Dubai.

Key Responsibilities

* Act as the main contact for guests and coordinate with all departments to fulfill requests
* Extend professional, courteous, and personalized service at all times
* Welcome and escort guests upon arrival and during their stay
* Identify and respond proactively to guest needs
* Provide information about hotel facilities, services, and events
* Upsell restaurants, spa, and hotel facilities to enhance guest experience
* Conduct room orientation and resort show-arounds for visitors and guests

Job Requirements

* 1–2 years of experience in a similar role within a luxury 5-star hotel
* Background in F and B operations is preferred
* Proficient in English; additional languages such as Russian or other European languages are a plus
* Familiarity with Microsoft Office, Opera PMS Cloud, HotSoS, and Sevenrooms
* Strong interpersonal and communication skills

What We Offer

* Competitive tax-free salary paid in UAE Dirhams
* Staff discounts on F and B and hotel stays globally
* Annual flights and accommodation
* Comprehensive healthcare and life insurance
* Incentive programs and career progression within a world-class brand

About the Company
Jumeirah Group, a global luxury hospitality leader and a Dubai Holding company, operates 31 properties and over 30 signature restaurants across four continents. Known for iconic destinations such as Burj Al Arab and the expansive Madinat Jumeirah resort, Jumeirah blends traditional Arabian charm with modern luxury. Jumeirah Dar Al Masyaf is a premier hotel within Madinat Jumeirah, offering guests an exclusive and personalized experience along Dubai’s pristine shoreline.
Job Title Butler - Front Office
Job Description Butler - Front Office

Job Overview
We are seeking an experienced Butler to join the Front Office team at Jumeirah Dar Al Masyaf in Dubai. This role is central to delivering the personalized and high-level guest service Jumeirah is known for across its luxury hospitality portfolio. The Butler will act as a key point of contact for guests, ensuring their needs are anticipated and exceeded throughout their stay at our iconic resort.

Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Concierge
Salary: 6000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time

Job Overview
The Butler will serve as the primary liaison between guests and all departments to ensure seamless service delivery. This guest-facing role involves handling everything from warm welcomes and hotel orientation to assisting with personalized requests, promoting resort offerings, and ensuring guest satisfaction at every step. Apply now to join one of the most luxurious hotel teams in Dubai.

Key Responsibilities

* Act as the main contact for guests and coordinate with all departments to fulfill requests
* Extend professional, courteous, and personalized service at all times
* Welcome and escort guests upon arrival and during their stay
* Identify and respond proactively to guest needs
* Provide information about hotel facilities, services, and events
* Upsell restaurants, spa, and hotel facilities to enhance guest experience
* Conduct room orientation and resort show-arounds for visitors and guests

Job Requirements

* 1–2 years of experience in a similar role within a luxury 5-star hotel
* Background in F and B operations is preferred
* Proficient in English; additional languages such as Russian or other European languages are a plus
* Familiarity with Microsoft Office, Opera PMS Cloud, HotSoS, and Sevenrooms
* Strong interpersonal and communication skills

What We Offer

* Competitive tax-free salary paid in UAE Dirhams
* Staff discounts on F and B and hotel stays globally
* Annual flights and accommodation
* Comprehensive healthcare and life insurance
* Incentive programs and career progression within a world-class brand

About the Company
Jumeirah Group, a global luxury hospitality leader and a Dubai Holding company, operates 31 properties and over 30 signature restaurants across four continents. Known for iconic destinations such as Burj Al Arab and the expansive Madinat Jumeirah resort, Jumeirah blends traditional Arabian charm with modern luxury. Jumeirah Dar Al Masyaf is a premier hotel within Madinat Jumeirah, offering guests an exclusive and personalized experience along Dubai’s pristine shoreline.
Post Details
Job Start Date
Salary from 6000.00
Salary to 8000.00
Number of Vacancies 1
Location Job Location -> UAE Dubai
Location City Dubai
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Hospitality
Job Function Job Functions -> Guest Services-Concierge
Employers Details
Company Jumeirah Group
Contact Person Chief Human Resources Officer
Designation HRM
Telephone +971 4 366 5000
Email jbhtalent(at)jumeirah.com