Butler – Jumeirah Marsa Al Arab – Dubai, UAE
Role Summary
Jumeirah Marsa Al Arab is seeking a professional Butler to join the Guest Relations department. The role focuses on providing personalized service, anticipating guest needs, and ensuring seamless experiences throughout their stay in line with Jumeirah’s luxury hospitality standards.
Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality / Travel
Function: Guest Services / Concierge
Salary: 6000–9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
What You’ll Do
* Greet and escort guests to rooms, assist with luggage, and handle special requests.
* Anticipate guest needs, including those with special requirements, and provide tailored services.
* Arrange amenities, run errands, and make recommendations to enhance the guest experience.
* Process orders accurately and maintain thorough knowledge of food and beverage services.
* Assist with guest registration, cashiering, and administrative tasks as required.
* Maintain cleanliness and operation of the Butler Pantry and Reception Desk, ensuring supplies are fully stocked.
* Address guest complaints promptly and escalate to management when necessary.
Ideal Profile
* Previous experience in a guest-facing role within luxury hospitality.
* Strong problem-solving and organizational skills with attention to detail.
* Ability to work collaboratively within a team environment.
* Creative and proactive approach to delivering guest services.
* Excellent interpersonal and communication skills.
Why Join Us
* Attractive tax-free salary in UAE Dirhams with performance-based incentives.
* Generous F and B benefits and discounts on hotel stays worldwide.
* Comprehensive healthcare, life insurance, and paid leave.
* Career growth opportunities across Jumeirah’s international network.
* Work in Dubai’s newest luxury lifestyle destination.
About the Company
Jumeirah Group, part of Dubai Holding, operates 31 luxury hotels and resorts across the Middle East, Europe, Asia, and Africa. Jumeirah Marsa Al Arab combines a resort, residences, superyacht marina, spa, fitness facilities, and curated dining to create a distinctive luxury destination that redefines Arabian hospitality along Dubai’s exclusive private beachfront.



