Food and Beverage Server - Restaurant Service
Posted date [2026-09-24]
(ID: 52320)
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For more than half a century, Accor has been continuously reinventing the hospitality business by making daring moves and challenging the status quo. Innovation, adaptability, and resilience are part of our DNA. Hand in hand with our partners, owners and all stakeholders, we anticipate and respond to global shifts and clients’ evolving needs, fostering growth and building value while honoring our responsibility and working in harmony with our commitment to a sustainable future.... |
Job Description and Requirements
Food and Beverage Server - Restaurant ServiceJob Snapshot
Role: Food and Beverage Server
Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Food & Beverage Serving
Experience: Not specified
Job Type: Full Time
Position Overview
The Food and Beverage Server in Dubai, United Arab Emirates will provide attentive restaurant service while supporting a smooth dining experience from guest arrival through payment and departure. The role covers order taking, menu guidance, food and beverage service, POS transactions, payment handling and outlet closing procedures while maintaining the hotel\'s hygiene, HACCP, grooming and service standards.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Hospitality
Function: Food & Beverage Serving
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Guest Service and Dining Experience
* Welcome guests and present the restaurant menu.
* Explain daily specials and advise guests of relevant menu changes.
* Provide knowledgeable recommendations on
food and beverages and identify appropriate opportunities to suggest additional items.
* Take accurate food and beverage orders and record any special dietary or preparation requests.
* Communicate guest requirements clearly to support accurate preparation and service.
* Respond promptly to questions, additional requests and service needs.
* Observe the dining experience and follow up to ensure guests are satisfied with their food and service.
* Deliver ordered items, clear completed courses, replenish utensils and refill glasses as required.
* Offer desserts, beverages and other appropriate menu selections during service.
* Open and pour wine correctly at the table.
* Maintain complete working knowledge of the menu and products offered within the assigned restaurant or service area.
* Communicate relevant resort products and services accurately to guests.
POS and Payment Responsibilities
* Enter orders accurately into the POS system, including specific preparation instructions requested by guests.
* Accept payments, issue receipts and return the correct change.
* Assist with financial transactions when required.
* Tally daily credit card settlements against the batch closing report from the EDC machine.
* Print the required closing report and submit cash according to established Front Office or Accounts procedures.
* Complete the shift-closing process on the POS terminal.
* Maintain accuracy when handling cash, card transactions and settlement records.
Outlet Support
The Food and Beverage Server will work closely with colleagues to complete service requirements efficiently and may support other Food and Beverage areas when operational needs require additional assistance.
Responsibilities may include answering telephones, supporting basic outlet cleaning tasks and assisting with duties assigned by the supervisor or manager. Some familiarity with basic cooking principles is required to support accurate menu knowledge and guest communication.
Hygiene and Service Standards
Follow hotel hygiene and HACCP standards and ensure relevant Standard Operating Procedures and requirements are consistently observed. Maintain the required grooming and appearance standards throughout each shift.
Qualifications and Skills
* Excellent written and verbal communication skills in English.
* Knowledge of Arabic is an advantage.
* Proficient in the use of Micros.
* Good knowledge of products and items offered within the outlet.
* Attention to detail and a high level of accuracy.
* Trustworthy approach when handling payments and financial transactions.
* Proactive and energetic attitude.
* Ability to manage multiple tasks and prioritize effectively.
* Ability to work cooperatively as part of the Food and Beverage team.
* Familiarity with basic cooking principles and restaurant menu items.
* Take accurate food and beverage orders and record any special dietary or preparation requests.
* Communicate guest requirements clearly to support accurate preparation and service.
* Respond promptly to questions, additional requests and service needs.
* Observe the dining experience and follow up to ensure guests are satisfied with their food and service.
* Deliver ordered items, clear completed courses, replenish utensils and refill glasses as required.
* Offer desserts, beverages and other appropriate menu selections during service.
* Open and pour wine correctly at the table.
* Maintain complete working knowledge of the menu and products offered within the assigned restaurant or service area.
* Communicate relevant resort products and services accurately to guests.
POS and Payment Responsibilities
* Enter orders accurately into the POS system, including specific preparation instructions requested by guests.
* Accept payments, issue receipts and return the correct change.
* Assist with financial transactions when required.
* Tally daily credit card settlements against the batch closing report from the EDC machine.
* Print the required closing report and submit cash according to established Front Office or Accounts procedures.
* Complete the shift-closing process on the POS terminal.
* Maintain accuracy when handling cash, card transactions and settlement records.
Outlet Support
The Food and Beverage Server will work closely with colleagues to complete service requirements efficiently and may support other Food and Beverage areas when operational needs require additional assistance.
Responsibilities may include answering telephones, supporting basic outlet cleaning tasks and assisting with duties assigned by the supervisor or manager. Some familiarity with basic cooking principles is required to support accurate menu knowledge and guest communication.
Hygiene and Service Standards
Follow hotel hygiene and HACCP standards and ensure relevant Standard Operating Procedures and requirements are consistently observed. Maintain the required grooming and appearance standards throughout each shift.
Qualifications and Skills
* Excellent written and verbal communication skills in English.
* Knowledge of Arabic is an advantage.
* Proficient in the use of Micros.
* Good knowledge of products and items offered within the outlet.
* Attention to detail and a high level of accuracy.
* Trustworthy approach when handling payments and financial transactions.
* Proactive and energetic attitude.
* Ability to manage multiple tasks and prioritize effectively.
* Ability to work cooperatively as part of the Food and Beverage team.
* Familiarity with basic cooking principles and restaurant menu items.
