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Front Desk Associate - Luxury Guest Services

Posted date [2025-06-11]   (ID: 35426)
Gulf and UAE company jobs
Enjoy a spontaneous hotel stay. Discover a vibrant coastal city. Book a private dinner at a Michelin-starred restaurant. From the smallest touches to unforgettable adventures, explore the options below to add more to your travel story or share your love of travel with others.

Front Desk Associate - Luxury Guest Services

Job Overview
The St. Regis Dubai The Palm is seeking a polished and service-driven Front Desk Associate to join our Rooms & Guest Services Operations team. This position plays a vital role in creating first impressions and delivering bespoke experiences to our distinguished guests. Situated in one of Dubai’s most iconic destinations, this role offers exposure to world-class hospitality at its finest.

Job Details
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Rooms & Guest Services Operations
Salary: 3500-5000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time

Job Responsibilities

* Greet guests with warmth and professionalism, ensuring swift check-in/check-out procedures
* Respond promptly to guest inquiries and requests via phone, email, and in-person
* Coordinate room assignments, preferences, and upgrades in alignment with St. Regis standards
* Maintain accurate records of reservations, payments, and guest feedback
* Resolve guest concerns efficiently while maintaining brand integrity and service excellence
* Collaborate with housekeeping, bell service, and butler teams to personalize guest experiences
* Uphold Marriott International’s commitment to privacy, safety, and exceptional service delivery
* Stay informed about hotel amenities, promotions, and local attractions to assist guests

Job Requirements

* Previous experience in guest services or front desk preferred; luxury hospitality experience a plus
* High school diploma or equivalent; additional hospitality training is desirable
* Fluent in English; knowledge of additional languages (especially Korean or Chinese) is an advantage
* Proficient with hotel software systems (e.g., Opera, PMS) and Microsoft Office
* Strong communication, multitasking, and organizational skills
* Committed to delivering elite service and maintaining brand elegance

What We Offer

* Be part of the prestigious St. Regis legacy of excellence and timeless elegance
* Work in a five-star property on Palm Jumeirah, a premier destination in Dubai
* Enjoy professional growth within Marriott’s extensive global network
* Competitive pay, employee recognition, and career advancement opportunities
* Access to exclusive learning programs and luxury hospitality certifications

About the Company
The St. Regis Dubai The Palm blends timeless glamour with visionary hospitality, delivering refined luxury at one of the city’s most coveted addresses. As part of Marriott International, St. Regis is renowned for its iconic butler service and commitment to personalized experiences. Join a global leader that offers more than just a job—it\'s where legacy meets opportunity.

Let me know when you’re ready for the next job post.


Job Title Front Desk Associate - Luxury Guest Services
Job Description Front Desk Associate - Luxury Guest Services

Job Overview
The St. Regis Dubai The Palm is seeking a polished and service-driven Front Desk Associate to join our Rooms & Guest Services Operations team. This position plays a vital role in creating first impressions and delivering bespoke experiences to our distinguished guests. Situated in one of Dubai’s most iconic destinations, this role offers exposure to world-class hospitality at its finest.

Job Details
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Rooms & Guest Services Operations
Salary: 3500-5000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time

Job Responsibilities

* Greet guests with warmth and professionalism, ensuring swift check-in/check-out procedures
* Respond promptly to guest inquiries and requests via phone, email, and in-person
* Coordinate room assignments, preferences, and upgrades in alignment with St. Regis standards
* Maintain accurate records of reservations, payments, and guest feedback
* Resolve guest concerns efficiently while maintaining brand integrity and service excellence
* Collaborate with housekeeping, bell service, and butler teams to personalize guest experiences
* Uphold Marriott International’s commitment to privacy, safety, and exceptional service delivery
* Stay informed about hotel amenities, promotions, and local attractions to assist guests

Job Requirements

* Previous experience in guest services or front desk preferred; luxury hospitality experience a plus
* High school diploma or equivalent; additional hospitality training is desirable
* Fluent in English; knowledge of additional languages (especially Korean or Chinese) is an advantage
* Proficient with hotel software systems (e.g., Opera, PMS) and Microsoft Office
* Strong communication, multitasking, and organizational skills
* Committed to delivering elite service and maintaining brand elegance

What We Offer

* Be part of the prestigious St. Regis legacy of excellence and timeless elegance
* Work in a five-star property on Palm Jumeirah, a premier destination in Dubai
* Enjoy professional growth within Marriott’s extensive global network
* Competitive pay, employee recognition, and career advancement opportunities
* Access to exclusive learning programs and luxury hospitality certifications

About the Company
The St. Regis Dubai The Palm blends timeless glamour with visionary hospitality, delivering refined luxury at one of the city’s most coveted addresses. As part of Marriott International, St. Regis is renowned for its iconic butler service and commitment to personalized experiences. Join a global leader that offers more than just a job—it\'s where legacy meets opportunity.

Let me know when you’re ready for the next job post.
Post Details
Job Start Date 1970-01-01
Salary from 3500.00
Salary to 5000.00
Number of Vacancies 1
Location Job Location -> UAE Dubai
Location City Dubai
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Hospitality
Job Function Job Functions -> Guest Services-Concierge
Employers Details
Company Marriott
Contact Person HRM
Designation HR
Telephone 18006277468
Email anto.raj(at)marriott.com