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Front Desk Associate - Luxury Hospitality - Dubai

Job Overview
Join The St. Regis Dubai The Palm as a Front Desk Associate and become part of a globally renowned luxury hotel where timeless elegance meets innovative service. Located on Palm Jumeirah, this role plays a vital part in delivering world-class guest experiences in the heart of Dubai’s most prestigious destination.

Job Details
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Rooms & Guest Services Operations
Salary: 3500-5000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time

Job Overview
As a Front Desk Associate at The St. Regis Dubai The Palm, you will deliver seamless and anticipatory service from the moment guests arrive. You\'ll be a brand ambassador at the front line—welcoming travelers, managing check-ins and check-outs, and ensuring a memorable luxury stay. This role is ideal for professionals passionate about guest services in a five-star hospitality setting.

Key Responsibilities

* Welcome guests with warmth and professionalism, handling check-in/check-out processes efficiently
* Manage room reservations, assign accommodations, and handle billing accurately
* Respond to guest inquiries, requests, and complaints with prompt, personalized service
* Collaborate with housekeeping, concierge, and bell services to enhance guest satisfaction
* Promote hotel services, amenities, and local attractions
* Maintain up-to-date knowledge of hotel procedures and emergency protocols
* Adhere to Marriott brand service standards and presentation guidelines at all times

Job Requirements

* High school diploma or equivalent; hospitality certifications or degree preferred
* Prior front desk or guest service experience in a luxury hotel environment is advantageous
* Excellent English communication skills; knowledge of additional languages is a plus
* Familiarity with property management systems like Opera is preferred
* Impeccable grooming, a customer-first attitude, and strong multitasking skills
* Willingness to work flexible shifts, including weekends and holidays

What We Offer

* Be part of the world-famous St. Regis legacy, known for excellence in hospitality
* Career advancement within Marriott International’s global network
* Competitive salary, rewards programs, and travel benefits
* Inclusive workplace culture with continuous learning opportunities
* Work at a premier destination on Palm Jumeirah, surrounded by elegance and innovation

About the Company
The St. Regis Dubai The Palm is a flagship of refined luxury and elevated guest service under Marriott International. Known for its legendary St. Regis Butler Service and sophisticated ambiance, the hotel blends modern elegance with timeless hospitality. Located in Dubai’s iconic Palm Jumeirah, St. Regis Dubai is where high-profile guests experience flawless service, making every stay unforgettable. Join a team where your career can flourish and your service passion can shine.

Job Title Front Desk Associate - Luxury Hospitality - Dubai Job Description Front Desk Associate - Luxury Hospitality - Dubai Job Overview Join The St. Regis Dubai The Palm as a Front Desk Associate and become part of a globally renowned luxury hotel where timeless elegance meets innovative service. Located on Palm Jumeirah, this role plays a vital part in delivering world-class guest experiences in the heart of Dubai’s most prestigious destination. Job Details Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Rooms & Guest Services Operations Salary: 3500-5000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview As a Front Desk Associate at The St. Regis Dubai The Palm, you will deliver seamless and anticipatory service from the moment guests arrive. You\'ll be a brand ambassador at the front line—welcoming travelers, managing check-ins and check-outs, and ensuring a memorable luxury stay. This role is ideal for professionals passionate about guest services in a five-star hospitality setting. Key Responsibilities * Welcome guests with warmth and professionalism, handling check-in/check-out processes efficiently * Manage room reservations, assign accommodations, and handle billing accurately * Respond to guest inquiries, requests, and complaints with prompt, personalized service * Collaborate with housekeeping, concierge, and bell services to enhance guest satisfaction * Promote hotel services, amenities, and local attractions * Maintain up-to-date knowledge of hotel procedures and emergency protocols * Adhere to Marriott brand service standards and presentation guidelines at all times Job Requirements * High school diploma or equivalent; hospitality certifications or degree preferred * Prior front desk or guest service experience in a luxury hotel environment is advantageous * Excellent English communication skills; knowledge of additional languages is a plus * Familiarity with property management systems like Opera is preferred * Impeccable grooming, a customer-first attitude, and strong multitasking skills * Willingness to work flexible shifts, including weekends and holidays What We Offer * Be part of the world-famous St. Regis legacy, known for excellence in hospitality * Career advancement within Marriott International’s global network * Competitive salary, rewards programs, and travel benefits * Inclusive workplace culture with continuous learning opportunities * Work at a premier destination on Palm Jumeirah, surrounded by elegance and innovation About the Company The St. Regis Dubai The Palm is a flagship of refined luxury and elevated guest service under Marriott International. Known for its legendary St. Regis Butler Service and sophisticated ambiance, the hotel blends modern elegance with timeless hospitality. Located in Dubai’s iconic Palm Jumeirah, St. Regis Dubai is where high-profile guests experience flawless service, making every stay unforgettable. Join a team where your career can flourish and your service passion can shine. Post Details

Job Start Date 1970-01-01 Salary from 3500.00 Salary to 5000.00 Number of Vacancies 1 Location Job Location -> UAE Dubai Location City Dubai

Desired Candidate's Profile Gender No Preference Nationality Candidate Current Location Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Hospitality Job Function Job Functions -> Guest Services-Concierge Employers Details Company Marriott Contact Person HRM Designation HR Telephone 18006277468 Email anto.rajmarriott.com