This post has expired! It was posted more than 365 days ago.
Specifically, you will be responsible for performing the following tasks to the highest standards:
• Lead in all key property issues including capital projects, customer service, and refurbishment.
• Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property.
• Provide effective leadership to hotel team members.
• Lead in all aspects of business planning.
• Issues or emergencies relating to guests, hotel staff or the hotel property.
• Deal with customer complaints and comments.
• Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
• Manage and develop the Hotel team to ensure career progression and effective succession planning.
• Hold regular briefings and communication meetings with the team.
• Respond to audits to ensure continual improvement is achieved.