CareersInGulf.com – Top Gulf Job Portal | Find the Latest Jobs in Dubai, UAE, Saudi Arabia, Oman, Qatar, Bahrain, Kuwait & GCC. The Best Free Job Posting Site in Dubai & the Middle East.

jobs in UAE Dubai Abu Dhabi Sharjah Ajman

UAE JOBS

Jobs in Saudi Arabia

Saudi Jobs

jobs in kuwait

Kuwait Jobs

jobs in oman

Oman Jobs

jobs in Qatar

Qatar Jobs

jobs in bahrain

Bahrain Jobs

Dubai Jobs

Abudhabi Jobs

Sharjah Jobs

RAK Jobs

UAQ Jobs

Fujairah Jobs

Riyadh Jobs

Dammam Jobs

Jobs for Indians

Jobs for Pakistanis

Jobs for Philippines

Jobs for other Nationalities

Post jobs for free on the best job site in UAE & GCC – Sign up now & get 10 Free Job Posting Credits!



Guest Experience Agent - Rooms and Guest Services Job Vacancy in UAE Dubai

Posted date [2025-06-12]   (ID: 35450)
Gulf and UAE company jobs
Enjoy a spontaneous hotel stay. Discover a vibrant coastal city. Book a private dinner at a Michelin-starred restaurant. From the smallest touches to unforgettable adventures, explore the options below to add more to your travel story or share your love of travel with others.

Guest Experience Agent - Rooms and Guest Services

Job Overview
The Dubai EDITION is looking for a Guest Experience Agent to join our Rooms and Guest Services team. Based in the heart of Downtown Dubai, this full-time, guest-facing role is ideal for individuals who are passionate about delivering world-class hospitality in a vibrant luxury setting. This is an opportunity to join one of Marriott’s most exclusive lifestyle brands.

Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Rooms & Guest Services Operations
Salary: 3000-4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time

Job Overview
As a Guest Experience Agent, you will handle front desk operations including check-ins, check-outs, guest requests, and general service coordination. Your role is vital in creating a smooth, personalized experience for each guest, ensuring their journey is seamless and memorable from arrival to departure.

Key Responsibilities

* Greet guests professionally and provide a smooth check-in/check-out process
* Address guest queries, requests, and service needs with efficiency and empathy
* Maintain detailed knowledge of hotel services, local attractions, and dining recommendations
* Collaborate with other departments to fulfill guest needs promptly
* Ensure adherence to brand standards, safety policies, and grooming guidelines
* Record and follow up on guest feedback or service issues
* Maintain a clean, organized work environment and assist in administrative tasks
* Engage in ongoing training to stay updated with hospitality best practices

Job Requirements

* High school diploma or G.E.D. equivalent
* No prior experience required (training provided)
* Strong communication skills and professional appearance
* Ability to work on your feet and lift up to 10 pounds if needed
* Fluent in English; additional languages are a plus
* Willingness to work in a fast-paced, guest-focused environment

What We Offer

* Competitive salary and benefits including meals, transportation, and uniforms
* Marriott global staff discounts on stays, dining, and services
* Career growth within Marriott’s global portfolio of brands
* Inclusive workplace culture with recognition and development programs
* Full access to training and wellness initiatives

About the Company
The Dubai EDITION, located near Dubai Fountain Street, brings a modern, lifestyle-focused twist to traditional luxury. As part of Marriott International’s exclusive EDITION brand, the hotel merges cutting-edge design with intuitive service to create a guest experience that is sophisticated, dynamic, and unforgettable. Join us at EDITION and become part of a global brand known for creativity, innovation, and excellence in hospitality.
Job Title Guest Experience Agent - Rooms and Guest Services
Job Description Guest Experience Agent - Rooms and Guest Services

Job Overview
The Dubai EDITION is looking for a Guest Experience Agent to join our Rooms and Guest Services team. Based in the heart of Downtown Dubai, this full-time, guest-facing role is ideal for individuals who are passionate about delivering world-class hospitality in a vibrant luxury setting. This is an opportunity to join one of Marriott’s most exclusive lifestyle brands.

Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Rooms & Guest Services Operations
Salary: 3000-4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time

Job Overview
As a Guest Experience Agent, you will handle front desk operations including check-ins, check-outs, guest requests, and general service coordination. Your role is vital in creating a smooth, personalized experience for each guest, ensuring their journey is seamless and memorable from arrival to departure.

Key Responsibilities

* Greet guests professionally and provide a smooth check-in/check-out process
* Address guest queries, requests, and service needs with efficiency and empathy
* Maintain detailed knowledge of hotel services, local attractions, and dining recommendations
* Collaborate with other departments to fulfill guest needs promptly
* Ensure adherence to brand standards, safety policies, and grooming guidelines
* Record and follow up on guest feedback or service issues
* Maintain a clean, organized work environment and assist in administrative tasks
* Engage in ongoing training to stay updated with hospitality best practices

Job Requirements

* High school diploma or G.E.D. equivalent
* No prior experience required (training provided)
* Strong communication skills and professional appearance
* Ability to work on your feet and lift up to 10 pounds if needed
* Fluent in English; additional languages are a plus
* Willingness to work in a fast-paced, guest-focused environment

What We Offer

* Competitive salary and benefits including meals, transportation, and uniforms
* Marriott global staff discounts on stays, dining, and services
* Career growth within Marriott’s global portfolio of brands
* Inclusive workplace culture with recognition and development programs
* Full access to training and wellness initiatives

About the Company
The Dubai EDITION, located near Dubai Fountain Street, brings a modern, lifestyle-focused twist to traditional luxury. As part of Marriott International’s exclusive EDITION brand, the hotel merges cutting-edge design with intuitive service to create a guest experience that is sophisticated, dynamic, and unforgettable. Join us at EDITION and become part of a global brand known for creativity, innovation, and excellence in hospitality.
Post Details
Job Start Date 1970-01-01
Salary from 3000.00
Salary to 4500.00
Number of Vacancies 1
Location Job Location -> UAE Dubai
Location City Dubai
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Hospitality
Job Function Job Functions -> Guest Services-Concierge
Employers Details
Company Marriott
Contact Person HRM
Designation HR
Telephone 18006277468
Email anto.raj(at)marriott.com