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Guest Relations Executive - Bahri Bar Job Vacancy in UAE Dubai

Posted date [2025-06-05]   (ID: 35297)
Gulf and UAE company jobs
About the Company

Jumeirah Group, a global pioneer in luxury hospitality and part of Dubai Holding, manages an iconic collection of 31 world-class properties and 33 signature dining experiences across the Middle East, Europe, Asia, and Africa. Established in 1999 with the launch of the legendary Burj Al Arab in Dubai, Jumeirah has redefined five-star hotel standards and continues to set benchmarks for beachfront resorts, premium city hotels, and exclusive residences.

Known for its warm Emirati-inspired service and outstanding guest experiences, Jumeirah offers career opportunities in Dubai and across its international locations, making it a preferred employer for hospitality professionals in the UAE. Whether you\'re passionate about fine dining, hotel operations, or customer service excellence, Jumeirah provides a dynamic and growth-oriented environment to elevate your career in the UAE\'s competitive hospitality sector. Apply now to be part of one of Dubai’s most admired luxury hotel brands....

Guest Relations Executive - Bahri Bar

Job Overview
Jumeirah Mina Al Salam is currently hiring a Guest Relations Executive for its signature outlet, Bahri Bar. This guest-facing role is ideal for individuals with experience in luxury hospitality who excel in delivering warm, detail-oriented service and creating memorable dining experiences.

Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Concierge / Front Office
Salary: 5000-7000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: UAE preferred
Job Type: Full Time

Job Overview
The Guest Relations Executive will be the first point of contact for guests visiting Bahri Bar, ensuring smooth seating, handling reservations, and coordinating special events. This role demands excellent communication, a polished presence, and a proactive service approach to maximize guest satisfaction and retention.

Key Responsibilities

* Greet and welcome guests promptly upon arrival, ensuring smooth seating and service flow
* Manage reservations and coordinate special events in line with Restaurant Reservations SOPs
* Identify guest preferences and provide tailored menu recommendations, including for dietary needs
* Respond efficiently to guest requests and ensure they are addressed within defined timelines
* Maintain strong knowledge of restaurant services, local attractions, and menu offerings
* Answer guest calls professionally, using the standard Jumeirah script within three rings
* Support the F&B team with seamless communication of guest preferences and table management

Job Requirements

* Minimum 1 year of experience as a hostess or guest relations staff in luxury hospitality or high-end restaurants
* Fluent in English; knowledge of additional languages such as Spanish, French, Russian, Mandarin, or Italian is a plus
* Excellent interpersonal skills and a natural ability to connect with diverse guests
* Professional grooming and adherence to hospitality uniform standards
* Confident, well-presented, and organized under pressure

What We Offer

* Tax-free competitive salary paid in AED
* Fully furnished accommodation and annual flights home
* F&B discounts and preferential hotel rates across Jumeirah properties worldwide
* Comprehensive medical and life insurance coverage
* Functional performance incentives and career growth with one of Dubai’s premier hospitality employers

About the Company
Jumeirah Group is a world-renowned luxury hospitality brand and part of Dubai Holding. At the heart of its Madinat Jumeirah resort, Jumeirah Mina Al Salam offers timeless elegance and world-class service. Bahri Bar is a premier F&B destination where attention to detail and exceptional guest care define the experience. Join our team and become part of a legacy of luxury.
Job Title Guest Relations Executive - Bahri Bar
Job Description Guest Relations Executive - Bahri Bar

Job Overview
Jumeirah Mina Al Salam is currently hiring a Guest Relations Executive for its signature outlet, Bahri Bar. This guest-facing role is ideal for individuals with experience in luxury hospitality who excel in delivering warm, detail-oriented service and creating memorable dining experiences.

Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Concierge / Front Office
Salary: 5000-7000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: UAE preferred
Job Type: Full Time

Job Overview
The Guest Relations Executive will be the first point of contact for guests visiting Bahri Bar, ensuring smooth seating, handling reservations, and coordinating special events. This role demands excellent communication, a polished presence, and a proactive service approach to maximize guest satisfaction and retention.

Key Responsibilities

* Greet and welcome guests promptly upon arrival, ensuring smooth seating and service flow
* Manage reservations and coordinate special events in line with Restaurant Reservations SOPs
* Identify guest preferences and provide tailored menu recommendations, including for dietary needs
* Respond efficiently to guest requests and ensure they are addressed within defined timelines
* Maintain strong knowledge of restaurant services, local attractions, and menu offerings
* Answer guest calls professionally, using the standard Jumeirah script within three rings
* Support the F&B team with seamless communication of guest preferences and table management

Job Requirements

* Minimum 1 year of experience as a hostess or guest relations staff in luxury hospitality or high-end restaurants
* Fluent in English; knowledge of additional languages such as Spanish, French, Russian, Mandarin, or Italian is a plus
* Excellent interpersonal skills and a natural ability to connect with diverse guests
* Professional grooming and adherence to hospitality uniform standards
* Confident, well-presented, and organized under pressure

What We Offer

* Tax-free competitive salary paid in AED
* Fully furnished accommodation and annual flights home
* F&B discounts and preferential hotel rates across Jumeirah properties worldwide
* Comprehensive medical and life insurance coverage
* Functional performance incentives and career growth with one of Dubai’s premier hospitality employers

About the Company
Jumeirah Group is a world-renowned luxury hospitality brand and part of Dubai Holding. At the heart of its Madinat Jumeirah resort, Jumeirah Mina Al Salam offers timeless elegance and world-class service. Bahri Bar is a premier F&B destination where attention to detail and exceptional guest care define the experience. Join our team and become part of a legacy of luxury.
Post Details
Job Start Date
Salary from 5000.00
Salary to 7000.00
Number of Vacancies 1
Location Job Location -> UAE Dubai
Location City Dubai
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Hospitality
Job Function Job Functions -> Guest Services-Concierge
Employers Details
Company Jumeirah Group
Contact Person Chief Human Resources Officer
Designation HRM
Telephone +971 4 366 5000
Email jbhtalent(at)jumeirah.com