Guest Relations Executive - F&B Hostess
Posted date [2025-05-29]
(ID: 35156)
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About the Company Jumeirah Group, a global pioneer in luxury hospitality and part of Dubai Holding, manages an iconic collection of 31 world-class properties and 33 signature dining experiences across the Middle East, Europe, Asia, and Africa. Established in 1999 with the launch of the legendary Burj Al Arab in Dubai, Jumeirah has redefined five-star hotel standards and continues to set benchmarks for beachfront resorts, premium city hotels, and exclusive residences. Known for its warm Emirati-inspired service and outstanding guest experiences, Jumeirah offers career opportunities in Dubai and across its international locations, making it a preferred employer for hospitality professionals in the UAE. Whether you\'re passionate about fine dining, hotel operations, or customer service excellence, Jumeirah provides a dynamic and growth-oriented environment to elevate your career in the UAE\'s competitive hospitality sector. Apply now to be part of one of Dubai’s most admired luxury hotel brands.... |
Guest Relations Executive - F&B Hostess
Job Overview
Jumeirah Al Qasr is seeking an elegant and guest-focused Guest Relations Executive to join the Food & Beverage Service team. This role is ideal for hospitality professionals who are passionate about first impressions and delivering a luxury dining experience in one of Dubai’s most refined waterfront resorts.
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Food Services / Hospitality / Travel
Salary: 6000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full-Time
Job Overview
As a Guest Relations Executive, you will be the face of the restaurant, welcoming guests with warmth and professionalism. You will manage reservations, seating arrangements, and special guest needs while working closely with service staff to ensure smooth and memorable dining experiences.
Key Responsibilities
* Greet and escort guests courteously, ensuring a personal and engaging arrival experience
* Manage bookings, guest profiles, and special occasion arrangements with discretion and efficiency
* Communicate guest preferences to the service team, support menu introductions, and facilitate table turnover
* Respond to guest calls, inquiries, and complaints professionally and promptly
* Maintain accurate guest records in Sevenrooms and Micros systems
* Contribute to daily checklists, inventories, and service briefings as needed
Job Requirements
* 1-2 years of experience in a similar role at a luxury 5-star property or premium restaurant
* Fluency in English; knowledge of Russian or a European language is an advantage
* Familiarity with Microsoft Office, Micros POS, and Sevenrooms software
* Strong interpersonal and communication skills in a multicultural environment
* Well-groomed, poised, and confident in handling VIP and high-profile guests
What We Offer
* Competitive, tax-free monthly salary paid in AED
* Fully furnished shared accommodation and annual airfare home
* Medical insurance, life coverage, and generous paid leave
* Discounts on F&B and global hotel stays
* Training, growth opportunities, and incentives under a world-renowned luxury brand
About the Company
Jumeirah Al Qasr at Madinat Jumeirah is a beacon of Arabian hospitality. With private waterways, majestic interiors, and over 50 dining destinations within the resort, it exemplifies Jumeirah’s promise of exceptional service and timeless luxury. Join a brand that blends heritage with innovation across the world’s most iconic destinations.
Job Overview
Jumeirah Al Qasr is seeking an elegant and guest-focused Guest Relations Executive to join the Food & Beverage Service team. This role is ideal for hospitality professionals who are passionate about first impressions and delivering a luxury dining experience in one of Dubai’s most refined waterfront resorts.
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Food Services / Hospitality / Travel
Salary: 6000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full-Time
Job Overview
As a Guest Relations Executive, you will be the face of the restaurant, welcoming guests with warmth and professionalism. You will manage reservations, seating arrangements, and special guest needs while working closely with service staff to ensure smooth and memorable dining experiences.
Key Responsibilities
* Greet and escort guests courteously, ensuring a personal and engaging arrival experience
* Manage bookings, guest profiles, and special occasion arrangements with discretion and efficiency
* Communicate guest preferences to the service team, support menu introductions, and facilitate table turnover
* Respond to guest calls, inquiries, and complaints professionally and promptly
* Maintain accurate guest records in Sevenrooms and Micros systems
* Contribute to daily checklists, inventories, and service briefings as needed
Job Requirements
* 1-2 years of experience in a similar role at a luxury 5-star property or premium restaurant
* Fluency in English; knowledge of Russian or a European language is an advantage
* Familiarity with Microsoft Office, Micros POS, and Sevenrooms software
* Strong interpersonal and communication skills in a multicultural environment
* Well-groomed, poised, and confident in handling VIP and high-profile guests
What We Offer
* Competitive, tax-free monthly salary paid in AED
* Fully furnished shared accommodation and annual airfare home
* Medical insurance, life coverage, and generous paid leave
* Discounts on F&B and global hotel stays
* Training, growth opportunities, and incentives under a world-renowned luxury brand
About the Company
Jumeirah Al Qasr at Madinat Jumeirah is a beacon of Arabian hospitality. With private waterways, majestic interiors, and over 50 dining destinations within the resort, it exemplifies Jumeirah’s promise of exceptional service and timeless luxury. Join a brand that blends heritage with innovation across the world’s most iconic destinations.
