Guest Relations Executive - Luxury Dining Hospitality Job Vacancy in UAE Dubai
Posted date [2025-06-01]
(ID: 35208)
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About the Company Jumeirah Group, a global pioneer in luxury hospitality and part of Dubai Holding, manages an iconic collection of 31 world-class properties and 33 signature dining experiences across the Middle East, Europe, Asia, and Africa. Established in 1999 with the launch of the legendary Burj Al Arab in Dubai, Jumeirah has redefined five-star hotel standards and continues to set benchmarks for beachfront resorts, premium city hotels, and exclusive residences. Known for its warm Emirati-inspired service and outstanding guest experiences, Jumeirah offers career opportunities in Dubai and across its international locations, making it a preferred employer for hospitality professionals in the UAE. Whether you\'re passionate about fine dining, hotel operations, or customer service excellence, Jumeirah provides a dynamic and growth-oriented environment to elevate your career in the UAE\'s competitive hospitality sector. Apply now to be part of one of Dubai’s most admired luxury hotel brands.... |
Guest Relations Executive - Luxury Dining Hospitality
Job Overview
Jumeirah Burj Al Arab, the pinnacle of Arabian hospitality and one of the world’s most iconic luxury hotels, is hiring a Guest Relations Executive for its prestigious Al Mahara restaurant. This position offers an exciting opportunity to engage with high-profile guests, deliver exceptional service, and uphold world-class hospitality standards in a five-star dining environment.
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Concierge
Salary: 6000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time
Job Overview
As a Guest Relations Executive, you will be the welcoming face of Al Mahara at Burj Al Arab. Your role is to manage guest arrivals, reservations, and personalized interactions, ensuring every guest receives a warm, professional, and seamless experience from entry to departure.
Key Responsibilities
* Manage the front-of-house guest experience at the restaurant entrance or hostess desk
* Handle restaurant reservations, group bookings, and special requests with meticulous attention to detail
* Greet, escort, and seat guests while ensuring smooth handover to service staff
* Act as a personal liaison for VIPs and regular guests, recognizing their preferences and maintaining high service consistency
* Follow all hospitality protocols, maintain updated reservation logs, and assist with guest recovery where needed
* Uphold the Heart of Jumeirah standards by delivering warm, intuitive, and culturally respectful service
Required Qualifications and Skills
* Minimum of 2 years in guest-facing roles within a five-star hotel or luxury restaurant
* Fluent in English with excellent communication and interpersonal skills
* Highly organized, presentable, and comfortable working in high-profile environments
* Proactive, guest-focused mindset with cultural sensitivity and service integrity
* Experience with restaurant booking systems and SOP adherence preferred
What We Offer
* Competitive, tax-free monthly salary paid in AED
* Extensive F and B benefits and exclusive global hotel discounts
* Annual flight allowance, medical and dental insurance, and paid leave
* Life insurance and performance-linked incentives
* Career development within the globally admired Jumeirah hospitality brand
About the Company
Jumeirah Burj Al Arab stands as a symbol of Arabian elegance and world-class service. As the flagship of the Jumeirah Group portfolio, it continues to set benchmarks in luxury hospitality. Employees are part of a prestigious culture built on innovation, warmth, and a commitment to delivering unforgettable guest experiences worldwide.
Job Overview
Jumeirah Burj Al Arab, the pinnacle of Arabian hospitality and one of the world’s most iconic luxury hotels, is hiring a Guest Relations Executive for its prestigious Al Mahara restaurant. This position offers an exciting opportunity to engage with high-profile guests, deliver exceptional service, and uphold world-class hospitality standards in a five-star dining environment.
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Concierge
Salary: 6000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time
Job Overview
As a Guest Relations Executive, you will be the welcoming face of Al Mahara at Burj Al Arab. Your role is to manage guest arrivals, reservations, and personalized interactions, ensuring every guest receives a warm, professional, and seamless experience from entry to departure.
Key Responsibilities
* Manage the front-of-house guest experience at the restaurant entrance or hostess desk
* Handle restaurant reservations, group bookings, and special requests with meticulous attention to detail
* Greet, escort, and seat guests while ensuring smooth handover to service staff
* Act as a personal liaison for VIPs and regular guests, recognizing their preferences and maintaining high service consistency
* Follow all hospitality protocols, maintain updated reservation logs, and assist with guest recovery where needed
* Uphold the Heart of Jumeirah standards by delivering warm, intuitive, and culturally respectful service
Required Qualifications and Skills
* Minimum of 2 years in guest-facing roles within a five-star hotel or luxury restaurant
* Fluent in English with excellent communication and interpersonal skills
* Highly organized, presentable, and comfortable working in high-profile environments
* Proactive, guest-focused mindset with cultural sensitivity and service integrity
* Experience with restaurant booking systems and SOP adherence preferred
What We Offer
* Competitive, tax-free monthly salary paid in AED
* Extensive F and B benefits and exclusive global hotel discounts
* Annual flight allowance, medical and dental insurance, and paid leave
* Life insurance and performance-linked incentives
* Career development within the globally admired Jumeirah hospitality brand
About the Company
Jumeirah Burj Al Arab stands as a symbol of Arabian elegance and world-class service. As the flagship of the Jumeirah Group portfolio, it continues to set benchmarks in luxury hospitality. Employees are part of a prestigious culture built on innovation, warmth, and a commitment to delivering unforgettable guest experiences worldwide.
