Guest Relations Executive - Luxury Hospitality (Dubai Burj Al Arab)
Posted date [2025-06-24]
(ID: 35722)
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About the Company Jumeirah Group, a global pioneer in luxury hospitality and part of Dubai Holding, manages an iconic collection of 31 world-class properties and 33 signature dining experiences across the Middle East, Europe, Asia, and Africa. Established in 1999 with the launch of the legendary Burj Al Arab in Dubai, Jumeirah has redefined five-star hotel standards and continues to set benchmarks for beachfront resorts, premium city hotels, and exclusive residences. Known for its warm Emirati-inspired service and outstanding guest experiences, Jumeirah offers career opportunities in Dubai and across its international locations, making it a preferred employer for hospitality professionals in the UAE. Whether you\'re passionate about fine dining, hotel operations, or customer service excellence, Jumeirah provides a dynamic and growth-oriented environment to elevate your career in the UAE\'s competitive hospitality sector. Apply now to be part of one of Dubai’s most admired luxury hotel brands.... |
Guest Relations Executive - Luxury Hospitality (Dubai Burj Al Arab)
Job Overview
Jumeirah Burj Al Arab, Dubai’s iconic sail-shaped hotel, is seeking a Guest Relations Executive (Hostess) to elevate its world-renowned hospitality experience. This role is ideal for professionals with a strong food and beverage background looking to grow in a globally respected luxury hospitality brand.
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Front Office
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time
Job Overview
As a Guest Relations Executive at Burj Al Arab, you will be responsible for delivering an exceptional, personalized welcome and seamless experience to every guest. This includes managing reservations, escorting guests, maintaining privacy, and ensuring memorable F&B experiences aligned with the highest service standards of Jumeirah Hotels & Resorts.
Key Responsibilities
* Welcome guests with warmth and professionalism, especially VIPs and regular guests
* Manage reservations, guest profiles, and special occasions using Micros and Sevenrooms
* Escort guests to tables, explain menus and offers, and hand over information smoothly to the service team
* Maintain and update guest preferences and ensure privacy and service continuity across shifts
* Handle incoming calls professionally and maintain guest database accuracy
* Support F&B operations by managing checklists, assisting with inventory, and ensuring daily readiness
* Uphold Jumeirah’s grooming, conduct, and training standards consistently
Job Requirements
* 1–2 years of experience in a similar hostess or guest-facing role in a luxury 5-star hotel or high-end restaurant
* Strong F&B operations background and guest interaction experience
* Fluent in English; Russian or European languages are a plus
* Knowledge of Microsoft Office, Micros, and Sevenrooms
* Excellent interpersonal, communication, and guest-handling skills
* Well-groomed, courteous, and professional demeanor suitable for high-profile environments
What We Offer
* Attractive tax-free monthly salary paid in AED
* Fully furnished accommodation and transport
* Complimentary flights to home country annually
* Medical coverage and life insurance
* Discounted rates at Jumeirah properties worldwide
* Excellent dining benefits and performance-based incentives
* Career development and cross-property growth opportunities
About the Company
Jumeirah Group, a member of Dubai Holding, is a global leader in luxury hospitality with 31 properties across 13 countries. Burj Al Arab, the group’s flagship hotel, has redefined modern Arabian hospitality since 1999. With visionary architecture, award-winning F&B, and world-class service, it remains a symbol of opulence and innovation in the global hotel industry. Joining Jumeirah means becoming part of an elite team shaping the future of luxury guest experiences.
Job Overview
Jumeirah Burj Al Arab, Dubai’s iconic sail-shaped hotel, is seeking a Guest Relations Executive (Hostess) to elevate its world-renowned hospitality experience. This role is ideal for professionals with a strong food and beverage background looking to grow in a globally respected luxury hospitality brand.
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Front Office
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time
Job Overview
As a Guest Relations Executive at Burj Al Arab, you will be responsible for delivering an exceptional, personalized welcome and seamless experience to every guest. This includes managing reservations, escorting guests, maintaining privacy, and ensuring memorable F&B experiences aligned with the highest service standards of Jumeirah Hotels & Resorts.
Key Responsibilities
* Welcome guests with warmth and professionalism, especially VIPs and regular guests
* Manage reservations, guest profiles, and special occasions using Micros and Sevenrooms
* Escort guests to tables, explain menus and offers, and hand over information smoothly to the service team
* Maintain and update guest preferences and ensure privacy and service continuity across shifts
* Handle incoming calls professionally and maintain guest database accuracy
* Support F&B operations by managing checklists, assisting with inventory, and ensuring daily readiness
* Uphold Jumeirah’s grooming, conduct, and training standards consistently
Job Requirements
* 1–2 years of experience in a similar hostess or guest-facing role in a luxury 5-star hotel or high-end restaurant
* Strong F&B operations background and guest interaction experience
* Fluent in English; Russian or European languages are a plus
* Knowledge of Microsoft Office, Micros, and Sevenrooms
* Excellent interpersonal, communication, and guest-handling skills
* Well-groomed, courteous, and professional demeanor suitable for high-profile environments
What We Offer
* Attractive tax-free monthly salary paid in AED
* Fully furnished accommodation and transport
* Complimentary flights to home country annually
* Medical coverage and life insurance
* Discounted rates at Jumeirah properties worldwide
* Excellent dining benefits and performance-based incentives
* Career development and cross-property growth opportunities
About the Company
Jumeirah Group, a member of Dubai Holding, is a global leader in luxury hospitality with 31 properties across 13 countries. Burj Al Arab, the group’s flagship hotel, has redefined modern Arabian hospitality since 1999. With visionary architecture, award-winning F&B, and world-class service, it remains a symbol of opulence and innovation in the global hotel industry. Joining Jumeirah means becoming part of an elite team shaping the future of luxury guest experiences.
