About the Company Jumeirah Group, a global pioneer in luxury hospitality and part of Dubai Holding, manages an iconic collection of 31 world-class properties and 33 signature dining experiences across the Middle East, Europe, Asia, and Africa. Established in 1999 with the launch of the legendary Burj Al Arab in Dubai, Jumeirah has redefined five-star hotel standards and continues to set benchmarks for beachfront resorts, premium city hotels, and exclusive residences. Known for its warm Emirati-inspired service and outstanding guest experiences, Jumeirah offers career opportunities in Dubai and across its international locations, making it a preferred employer for hospitality professionals in the UAE. Whether you\'re passionate about fine dining, hotel operations, or customer service excellence, Jumeirah provides a dynamic and growth-oriented environment to elevate your career in the UAE\'s competitive hospitality sector. Apply now to be part of one of Dubai’s most admired luxury hotel brands....

Guest Relations Executive - Luxury Hospitality Dubai

Job Overview
Jumeirah Al Naseem is seeking a Guest Relations Executive to deliver exceptional guest service and support in its renowned luxury resort setting in Dubai. This role offers the opportunity to engage directly with VIP guests, assist in lobby operations, and represent Jumeirah’s high service standards in one of the most prestigious guest-facing roles in Dubai hospitality.

Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Concierge
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time

Job Overview
As a Guest Relations Executive in Dubai at Jumeirah Al Naseem, you will play a pivotal role in welcoming and guiding guests, ensuring a seamless and luxurious experience. From managing VIP room inspections to handling check-ins and lobby service, this position requires attention to detail, strong guest service skills, and the ability to handle multiple front-facing responsibilities within a fast-paced 5-star environment.

Key Responsibilities

* Assist guests with general inquiries and promote hotel offerings
* Inspect VIP guest rooms before arrival to ensure quality and readiness
* Perform lobby duty and provide professional coverage as per the roster
* Escort guests during curbside check-ins and room introductions
* Support with check-ins, check-outs, and concierge services when required
* Conduct property tours and promote the resort’s exclusive facilities

Job Requirements

* Minimum 2 years of experience in Guest Relations, Concierge, or Front Office at a 5-star hotel
* Fluent in English and Russian
* Proficient with Opera PMS Cloud, HotSoS, Sevenrooms, and Microsoft Office
* High attention to detail and excellent organizational skills
* Confident in handling multiple guest needs while maintaining service excellence

What We Offer

* Competitive tax-free salary in AED
* Accommodation, health insurance, and annual flight benefits
* Employee incentives and global hotel discounts
* Professional growth within a leading luxury hospitality group
* A dynamic and rewarding environment with one of Dubai’s most admired resorts

About the Company
Jumeirah Group is a global leader in luxury hospitality and part of Dubai Holding, operating 31 premium properties and over 30 signature F and B restaurants across four continents. Jumeirah Al Naseem, a key property within Madinat Jumeirah, offers modern Arabian luxury along the coastline of Dubai. The Guest Relations team ensures that every guest interaction reflects the brand’s legacy of exceptional, heartfelt service.

Job Title Guest Relations Executive - Luxury Hospitality Dubai Job Description Guest Relations Executive - Luxury Hospitality Dubai Job Overview Jumeirah Al Naseem is seeking a Guest Relations Executive to deliver exceptional guest service and support in its renowned luxury resort setting in Dubai. This role offers the opportunity to engage directly with VIP guests, assist in lobby operations, and represent Jumeirah’s high service standards in one of the most prestigious guest-facing roles in Dubai hospitality. Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Guest Services / Concierge Salary: 7000-9000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview As a Guest Relations Executive in Dubai at Jumeirah Al Naseem, you will play a pivotal role in welcoming and guiding guests, ensuring a seamless and luxurious experience. From managing VIP room inspections to handling check-ins and lobby service, this position requires attention to detail, strong guest service skills, and the ability to handle multiple front-facing responsibilities within a fast-paced 5-star environment. Key Responsibilities * Assist guests with general inquiries and promote hotel offerings * Inspect VIP guest rooms before arrival to ensure quality and readiness * Perform lobby duty and provide professional coverage as per the roster * Escort guests during curbside check-ins and room introductions * Support with check-ins, check-outs, and concierge services when required * Conduct property tours and promote the resort’s exclusive facilities Job Requirements * Minimum 2 years of experience in Guest Relations, Concierge, or Front Office at a 5-star hotel * Fluent in English and Russian * Proficient with Opera PMS Cloud, HotSoS, Sevenrooms, and Microsoft Office * High attention to detail and excellent organizational skills * Confident in handling multiple guest needs while maintaining service excellence What We Offer * Competitive tax-free salary in AED * Accommodation, health insurance, and annual flight benefits * Employee incentives and global hotel discounts * Professional growth within a leading luxury hospitality group * A dynamic and rewarding environment with one of Dubai’s most admired resorts About the Company Jumeirah Group is a global leader in luxury hospitality and part of Dubai Holding, operating 31 premium properties and over 30 signature F and B restaurants across four continents. Jumeirah Al Naseem, a key property within Madinat Jumeirah, offers modern Arabian luxury along the coastline of Dubai. The Guest Relations team ensures that every guest interaction reflects the brand’s legacy of exceptional, heartfelt service. Post Details

Job Start Date Salary from 7000.00 Salary to 9000.00 Number of Vacancies 1 Location Job Location -> UAE Dubai Location City Dubai

Desired Candidate's Profile Gender No Preference Nationality Candidate Current Location Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Hospitality Job Function Job Functions -> Guest Services-Concierge Employers Details Company Jumeirah Group Contact Person Chief Human Resources Officer Designation HRM Telephone +971 4 366 5000 Email jbhtalentjumeirah.com