Guest Service Associate - Rooms Operations Job Vacancy in UAE Dubai
Job Overview
We are hiring a Guest Service Associate - Rooms Operations to join The St. Regis Downtown Dubai. This role is ideal for candidates passionate about luxury hospitality, guest engagement, and ensuring the highest standards of personalized service in a dynamic hotel environment.
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Hospitality / Travel
Salary: 4000-5000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time
Job Overview
As a Guest Service Associate at The St. Regis Downtown Dubai, you will be the face of luxury service, providing seamless front-line guest support. This role involves check-in/check-out handling, responding to guest needs, and ensuring a refined and welcoming experience aligned with the St. Regis tradition of excellence and personal butler-style hospitality.
Key Responsibilities
* Greet and welcome guests in a professional, courteous manner
* Handle check-in and check-out procedures efficiently
* Coordinate room assignments, guest requests, and concierge support
* Maintain a clean, organized front desk and lobby area
* Respond promptly to guest inquiries and concerns
* Liaise with housekeeping and other departments for smooth operations
* Uphold brand standards in all guest interactions and daily operations
* Support team members in delivering world-class service
Job Requirements
* High school diploma or equivalent; hospitality certification is a plus
* 1 year of experience in guest services or front office preferred
* Strong interpersonal and communication skills
* Ability to multitask in a fast-paced, luxury environment
* Fluent in English; knowledge of other languages is an advantage
* Professional appearance and attention to detail
What We Offer
* Competitive salary and service charge
* Career development in a globally recognized luxury brand
* Staff meals, uniforms, and laundry service
* Discounts at Marriott hotels worldwide
* Vibrant workplace culture with growth opportunities
About the Company
The St. Regis Downtown Dubai, part of Marriott International, blends timeless elegance with avant-garde hospitality. Located on Marasi Drive beside the Dubai Water Canal, the hotel delivers bespoke experiences with refined service, including its iconic butler program. Join a legacy of excellence and be part of a global luxury brand committed to delivering unforgettable guest journeys.
Let me know when you\'re ready for the next job.