About the Company Jumeirah Group, a global pioneer in luxury hospitality and part of Dubai Holding, manages an iconic collection of 31 world-class properties and 33 signature dining experiences across the Middle East, Europe, Asia, and Africa. Established in 1999 with the launch of the legendary Burj Al Arab in Dubai, Jumeirah has redefined five-star hotel standards and continues to set benchmarks for beachfront resorts, premium city hotels, and exclusive residences. Known for its warm Emirati-inspired service and outstanding guest experiences, Jumeirah offers career opportunities in Dubai and across its international locations, making it a preferred employer for hospitality professionals in the UAE. Whether you\'re passionate about fine dining, hotel operations, or customer service excellence, Jumeirah provides a dynamic and growth-oriented environment to elevate your career in the UAE\'s competitive hospitality sector. Apply now to be part of one of Dubai’s most admired luxury hotel brands....

Guest Service Executive - Guest Relations, Jumeirah Marsa Al Arab Residences Dubai

Job Overview
Jumeirah Marsa Al Arab is hiring a Guest Service Executive to join the Guest Relations team at its exclusive Residences. This front-facing role is ideal for hospitality professionals with a strong background in luxury guest experience and VIP service in five-star hotel environments.

Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Front Office
Salary: 7000–9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full Time

Job Overview
As a Guest Service Executive, you will play a key role in ensuring an exceptional welcome and departure experience for VIP and high-profile residents. This includes greeting and escorting guests, offering local insights, responding to individual needs, and upholding Jumeirah\'s luxury service values throughout each interaction.

Key Responsibilities

* Welcome and escort all arriving VIP guests, ensuring seamless and personalized check-in and rooming procedures
* Provide accurate information on hotel facilities, dining venues, wellness amenities, and local attractions
* Coordinate special guest requests including transportation, celebrations, and concierge services
* Handle administrative duties related to guest preferences, arrival reports, and communication logs
* Act as a brand ambassador and storyteller, sharing the heritage of Jumeirah and Marsa Al Arab
* Maintain strong interdepartmental communication to deliver proactive guest service
* Support pre-arrival planning and ensure all room preferences are prepared and executed

Job Requirements

* At least 1 year of experience in a Guest Relations or Front Office role at a luxury hotel or residence
* Excellent communication and interpersonal skills
* Fluency in English is required; additional language skills (Russian, French, German, Mandarin) are an advantage
* Strong local knowledge and cultural awareness
* Professional demeanor, grooming, and ability to manage VIP protocols
* Ability to work flexible hours including weekends and holidays

What We Offer

* Attractive tax-free salary in AED
* Full accommodation or housing allowance provided
* Annual flights home and global hotel discounts
* Premium medical coverage including dental and life insurance
* Career growth opportunities within Jumeirah’s global network

About the Company
Jumeirah Marsa Al Arab Residences offer unparalleled coastal living in Dubai’s most luxurious setting. Part of Jumeirah Group’s award-winning portfolio, this ultra-premium property combines elite residential living with world-class hospitality. Join a dynamic guest relations team dedicated to curating unforgettable experiences for the world’s most discerning residents.

Job Title Guest Service Executive - Guest Relations, Jumeirah Marsa Al Arab Residences Dubai Job Description Guest Service Executive - Guest Relations, Jumeirah Marsa Al Arab Residences Dubai Job Overview Jumeirah Marsa Al Arab is hiring a Guest Service Executive to join the Guest Relations team at its exclusive Residences. This front-facing role is ideal for hospitality professionals with a strong background in luxury guest experience and VIP service in five-star hotel environments. Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Guest Services / Front Office Salary: 7000–9000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Job Type: Full Time Job Overview As a Guest Service Executive, you will play a key role in ensuring an exceptional welcome and departure experience for VIP and high-profile residents. This includes greeting and escorting guests, offering local insights, responding to individual needs, and upholding Jumeirah\'s luxury service values throughout each interaction. Key Responsibilities * Welcome and escort all arriving VIP guests, ensuring seamless and personalized check-in and rooming procedures * Provide accurate information on hotel facilities, dining venues, wellness amenities, and local attractions * Coordinate special guest requests including transportation, celebrations, and concierge services * Handle administrative duties related to guest preferences, arrival reports, and communication logs * Act as a brand ambassador and storyteller, sharing the heritage of Jumeirah and Marsa Al Arab * Maintain strong interdepartmental communication to deliver proactive guest service * Support pre-arrival planning and ensure all room preferences are prepared and executed Job Requirements * At least 1 year of experience in a Guest Relations or Front Office role at a luxury hotel or residence * Excellent communication and interpersonal skills * Fluency in English is required; additional language skills (Russian, French, German, Mandarin) are an advantage * Strong local knowledge and cultural awareness * Professional demeanor, grooming, and ability to manage VIP protocols * Ability to work flexible hours including weekends and holidays What We Offer * Attractive tax-free salary in AED * Full accommodation or housing allowance provided * Annual flights home and global hotel discounts * Premium medical coverage including dental and life insurance * Career growth opportunities within Jumeirah’s global network About the Company Jumeirah Marsa Al Arab Residences offer unparalleled coastal living in Dubai’s most luxurious setting. Part of Jumeirah Group’s award-winning portfolio, this ultra-premium property combines elite residential living with world-class hospitality. Join a dynamic guest relations team dedicated to curating unforgettable experiences for the world’s most discerning residents. Post Details

Job Start Date Salary from 7000.00 Salary to 9000.00 Number of Vacancies 1 Location Job Location -> UAE Dubai Location City Dubai

Desired Candidate's Profile Gender No Preference Nationality Candidate Current Location Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Hospitality Job Function Job Functions -> Guest Services-Concierge Employers Details Company Jumeirah Group Contact Person Chief Human Resources Officer Designation HRM Telephone +971 4 366 5000 Email jbhtalentjumeirah.com