Guest Service Expert - Banquet Service
Posted date [2026-07-06]
(ID: 47563)
Job Description and Requirements
Guest Service Expert - Banquet ServiceJob Snapshot
Role: Guest Service Expert - Banquet Service
Location: Riyadh, Saudi Arabia
Industry: Hospitality
Function: Food & Beverage Serving
Experience: Less than 1 year related experience
Job Type: Full-time
Position Overview
Guest Service Expert - Banquet Service in Riyadh, Saudi Arabia is a Hospitality role focused on delivering polished food and beverage service, event dining support, guest interaction, table preparation, and luxury hotel service standards. This full-time opportunity is suitable for a service-oriented candidate who can support smooth dining moments, communicate clearly with culinary teams, maintain clean service areas, and help create memorable guest experiences in a premium hotel setting.
Job Details
Country: Saudi Arabia
City: Riyadh
Industry: Hospitality
Function: Food & Beverage Serving
Salary: 2500-4500
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type:
Full-time
Role Context
The Guest Service Expert - Banquet Service supports the daily food and beverage operation by helping guests enjoy a smooth, thoughtful, and well-organized dining experience. The role includes preparing tables, serving food and drinks, coordinating with kitchen colleagues, cleaning service areas, handling guest requests, and maintaining professional presentation throughout the shift. In a luxury hotel environment, this position helps protect service quality, guest satisfaction, restaurant flow, and the brand’s reputation for warm and attentive hospitality.
Core Duties
* Prepare tables, service stations, dining spaces, equipment, cutlery, glassware, and supplies before and during food service.
* Serve food and beverages with accuracy, care, and attention to guest comfort, presentation, and service timing.
* Communicate order details, special requests, dietary notes, and service priorities clearly with kitchen and service teams.
* Interact with guests politely, respond to requests promptly, and support a refined dining experience from arrival to departure.
* Maintain clean work areas, restaurant sections, service equipment, and guest-facing spaces throughout the shift.
* Follow company policies, food hygiene procedures, safety practices, grooming standards, and quality expectations.
* Read and visually verify menus, orders, checks, service notes, and guest information to support accurate service delivery.
* Assist with basic service transactions and ensure each guest interaction feels natural, professional, and well managed.
* Stand, walk, bend, reach, twist, pull, stoop, and remain active during extended service periods.
* Move, lift, carry, push, pull, and place service items safely within required weight guidelines.
* Support colleagues during busy meal periods, event service, special requests, and changing operational priorities.
* Complete reasonable duties assigned by supervisors while keeping guest satisfaction and service consistency as the main focus.
Ideal Profile
* High school diploma, G.E.D., or equivalent education is preferred.
* Less than 1 year of related experience in restaurant service, banquet service, hotel operations, food and beverage, or guest service is suitable.
* No supervisory experience is required.
* No license or certification is required.
* Strong interest in luxury hospitality, guest service, food and beverage operations, and professional restaurant standards.
* Ability to communicate clearly with guests, supervisors, culinary teams, and service colleagues.
* Professional appearance with the discipline to follow grooming, uniform, hygiene, and brand service standards.
* Comfortable working on the floor for extended periods in an active hotel or restaurant environment.
* Ability to move safely across sloping, uneven, or slippery surfaces while following workplace safety practices.
* Physically able to lift and move service items within role requirements, with assistance where applicable.
* Detail-focused approach to table setup, cleanliness, order accuracy, guest preferences, and service presentation.
* Flexible team attitude with willingness to support different duties as hotel business needs change.
Skills Set
* Food and beverage service
* Banquet service support
* Restaurant service
* Guest service
* Table setup
* Dining area preparation
* Service station organization
* Order coordination
* Kitchen communication
* Menu verification
* Guest request handling
* Luxury hospitality standards
* Food hygiene awareness
* Workplace safety
* Professional grooming
* Service accuracy
* Team collaboration
* Physical stamina
* Attention to detail
* Hospitality communication
* Basic billing support
* Event dining support
Why Join Us
This opportunity is a strong fit for candidates who want to build a practical career in Riyadh’s luxury Hospitality market. The role offers daily exposure to premium dining standards, international guest expectations, structured service culture, and a team environment where professionalism, care, and attention to detail shape every guest experience. It is ideal for someone who wants to strengthen food and beverage service skills and grow within a globally respected hotel brand.
About the Company
The Ritz-Carlton Hotel Company, L.L.C. is a leading luxury hospitality brand known for refined guest care, elegant hotel experiences, and high service standards. In Riyadh, the company offers food and beverage professionals the opportunity to work in a premium hotel environment where teamwork, presentation, thoughtful communication, and consistent service help create memorable dining experiences for guests.
Role Context
The Guest Service Expert - Banquet Service supports the daily food and beverage operation by helping guests enjoy a smooth, thoughtful, and well-organized dining experience. The role includes preparing tables, serving food and drinks, coordinating with kitchen colleagues, cleaning service areas, handling guest requests, and maintaining professional presentation throughout the shift. In a luxury hotel environment, this position helps protect service quality, guest satisfaction, restaurant flow, and the brand’s reputation for warm and attentive hospitality.
Core Duties
* Prepare tables, service stations, dining spaces, equipment, cutlery, glassware, and supplies before and during food service.
* Serve food and beverages with accuracy, care, and attention to guest comfort, presentation, and service timing.
* Communicate order details, special requests, dietary notes, and service priorities clearly with kitchen and service teams.
* Interact with guests politely, respond to requests promptly, and support a refined dining experience from arrival to departure.
* Maintain clean work areas, restaurant sections, service equipment, and guest-facing spaces throughout the shift.
* Follow company policies, food hygiene procedures, safety practices, grooming standards, and quality expectations.
* Read and visually verify menus, orders, checks, service notes, and guest information to support accurate service delivery.
* Assist with basic service transactions and ensure each guest interaction feels natural, professional, and well managed.
* Stand, walk, bend, reach, twist, pull, stoop, and remain active during extended service periods.
* Move, lift, carry, push, pull, and place service items safely within required weight guidelines.
* Support colleagues during busy meal periods, event service, special requests, and changing operational priorities.
* Complete reasonable duties assigned by supervisors while keeping guest satisfaction and service consistency as the main focus.
Ideal Profile
* High school diploma, G.E.D., or equivalent education is preferred.
* Less than 1 year of related experience in restaurant service, banquet service, hotel operations, food and beverage, or guest service is suitable.
* No supervisory experience is required.
* No license or certification is required.
* Strong interest in luxury hospitality, guest service, food and beverage operations, and professional restaurant standards.
* Ability to communicate clearly with guests, supervisors, culinary teams, and service colleagues.
* Professional appearance with the discipline to follow grooming, uniform, hygiene, and brand service standards.
* Comfortable working on the floor for extended periods in an active hotel or restaurant environment.
* Ability to move safely across sloping, uneven, or slippery surfaces while following workplace safety practices.
* Physically able to lift and move service items within role requirements, with assistance where applicable.
* Detail-focused approach to table setup, cleanliness, order accuracy, guest preferences, and service presentation.
* Flexible team attitude with willingness to support different duties as hotel business needs change.
Skills Set
* Food and beverage service
* Banquet service support
* Restaurant service
* Guest service
* Table setup
* Dining area preparation
* Service station organization
* Order coordination
* Kitchen communication
* Menu verification
* Guest request handling
* Luxury hospitality standards
* Food hygiene awareness
* Workplace safety
* Professional grooming
* Service accuracy
* Team collaboration
* Physical stamina
* Attention to detail
* Hospitality communication
* Basic billing support
* Event dining support
Why Join Us
This opportunity is a strong fit for candidates who want to build a practical career in Riyadh’s luxury Hospitality market. The role offers daily exposure to premium dining standards, international guest expectations, structured service culture, and a team environment where professionalism, care, and attention to detail shape every guest experience. It is ideal for someone who wants to strengthen food and beverage service skills and grow within a globally respected hotel brand.
About the Company
The Ritz-Carlton Hotel Company, L.L.C. is a leading luxury hospitality brand known for refined guest care, elegant hotel experiences, and high service standards. In Riyadh, the company offers food and beverage professionals the opportunity to work in a premium hotel environment where teamwork, presentation, thoughtful communication, and consistent service help create memorable dining experiences for guests.
