Guest Service Expert - F and B Service
Job Description and Requirements
Guest Service Expert - F and B ServiceJob Snapshot
Role: Guest Service Expert - F and B Service
Location: Riyadh, Saudi Arabia
Industry: Hospitality
Function: Food & Beverage Serving
Experience: Less than 1 year related experience
Job Type: Full-time
Position Overview
Guest Service Expert - F and B Service in Riyadh, Saudi Arabia is a Hospitality opportunity for a service-minded candidate who can support food and beverage operations, guest dining experiences, restaurant readiness, order coordination, and professional luxury hotel service. This full-time role is suitable for someone who enjoys active guest interaction, careful service delivery, clean work practices, and a polished approach to every dining moment.
Job Details
Country: Saudi Arabia
City: Riyadh
Industry: Hospitality
Function: Food & Beverage Serving
Salary: 2500-4500
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type:
Role Context
The Guest Service Expert - F and B Service helps turn routine meal service into a smooth and memorable guest experience. The role supports restaurant setup, food and beverage delivery, guest communication, kitchen coordination, cleanliness, and safe working practices throughout daily operations. In a luxury hotel setting, this position contributes to guest satisfaction by staying alert to details, maintaining a professional appearance, responding with care, and ensuring the dining area remains welcoming, organized, and service-ready.
Key Responsibilities
* Welcome and assist guests in a courteous, confident, and professional manner during food and beverage service.
* Prepare dining tables, service stations, restaurant supplies, cutlery, glassware, and guest areas according to hotel standards.
* Serve food and drinks accurately while supporting proper timing, presentation, comfort, and guest satisfaction.
* Communicate guest orders, special requests, dietary details, and service needs clearly with kitchen and service colleagues.
* Support the full dining flow from table preparation and guest interaction to clearing, cleaning, and closing tasks.
* Maintain clean work areas, service equipment, restaurant sections, and supplies throughout the shift.
* Read and visually verify menu details, service instructions, orders, and billing information to support accurate service.
* Follow company policies, food hygiene rules, grooming standards, quality procedures, and workplace safety guidelines.
* Respond to guest requests with attention and professionalism, escalating service issues when supervisor support is needed.
* Work actively on the floor while standing, walking, bending, reaching, twisting, pulling, and stooping as required.
* Move, lift, carry, push, pull, and place service items safely within the physical requirements of the role.
* Assist colleagues during busy meal periods, special dining arrangements, events, and other operational needs.
Ideal Profile
* High school diploma, G.E.D., or equivalent education is preferred.
* Less than 1 year of related experience in food and beverage, restaurant service, hotel operations, or guest service is suitable.
* No supervisory experience is required.
* No license or certification is required.
* Genuine interest in luxury hospitality, restaurant service, guest care, and food and beverage operations.
* Professional appearance with the ability to follow grooming, uniform, hygiene, and brand service standards.
* Good communication skills with a polite, helpful, and team-oriented attitude.
* Ability to stay active for extended periods in a fast-paced restaurant or hotel service environment.
* Comfortable working on sloping, uneven, or slippery surfaces while observing safety procedures.
* Able to lift and move service items within required limits, with assistance where needed.
* Strong attention to small service details, cleanliness, order accuracy, and guest comfort.
* Flexible approach to supporting different restaurant tasks and reasonable duties assigned by supervisors.
Skills Set
* Food and beverage service
* Guest service
* Restaurant operations
* Dining room setup
* Table preparation
* Service station organization
* Order handling
* Kitchen coordination
* Menu verification
* Guest communication
* Luxury hotel service
* Food hygiene awareness
* Workplace safety
* Professional grooming
* Team support
* Service accuracy
* Restaurant cleanliness
* Guest request handling
* Physical stamina
* Attention to detail
* Basic billing support
* Hospitality etiquette
Why Join Us
This role is a practical opportunity to start or strengthen a career in Riyadh’s luxury Hospitality sector. The position provides daily exposure to premium food and beverage service, international guest expectations, structured brand standards, and a team environment where professionalism and thoughtful service are valued. It is well suited for candidates who want to develop restaurant service skills, learn refined hospitality practices, and grow within a globally respected hotel culture.
About the Company
The Ritz-Carlton Hotel Company, L.L.C. is a luxury hospitality brand recognized for refined service, memorable guest experiences, and a strong culture of care. In Riyadh, the company offers food and beverage professionals a premium hotel environment where attention to detail, teamwork, personal presentation, and guest-focused service support exceptional dining experiences.



