Guest Service Expert - Restaurant Dining
Job Description and Requirements
Guest Service Expert - Restaurant DiningJob Snapshot
Role: Guest Service Expert - Restaurant Dining
Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Food & Beverage Serving
Experience: Less than 1 year of related experience
Job Type: Full-time
Position Overview
The Guest Service Expert - Restaurant Dining position in Dubai, United Arab Emirates, is a customer-facing opportunity within the Hospitality industry. Marriott International is hiring a service-oriented team member to support restaurant operations and create memorable dining experiences at a hotel in Dubai Marina.
The role goes beyond delivering meals and processing bills. The Guest Service Expert will prepare tables, coordinate with the kitchen, serve food and beverages, maintain work areas and ensure that every stage of the guest’s meal feels welcoming and professionally managed.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Hospitality
Function: Food & Beverage Serving
Salary: AED 2000-3200 per month
Estimated salary
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Work Arrangement: On-site
Position Type: Non-management
Work Location: King Salman Bin Abdulaziz Al Saud Street, Dubai Marina
Job Number: 26094208
Role Context
Restaurant service influences how guests remember both their meal and the wider hotel experience. Accurate orders and timely delivery matter, but successful hospitality also depends on attentive communication, organized surroundings and the ability to anticipate individual needs.
The Guest Service Expert will work between guests, kitchen colleagues and other restaurant employees. By coordinating these interactions effectively, the role will help maintain service quality and a smooth flow throughout each dining period.
Key Responsibilities
The Guest Service Expert will support the complete restaurant journey from table preparation through service completion.
* Welcome guests warmly and assist them throughout their meal.
* Prepare and arrange tables according to restaurant standards.
* Present menus and provide clear information when requested.
* Read and verify menu details accurately.
* Take or communicate guest requirements correctly.
* Coordinate food orders and service timing with the kitchen.
* Serve food and beverages professionally.
* Check guest satisfaction and respond to additional requests.
* Anticipate dining needs and offer timely assistance.
* Help make routine transactions feel personal and engaging.
* Clear and reset tables efficiently.
* Clean restaurant work areas and service supplies.
* Maintain organized service stations.
* Handle dishes, equipment and hotel property carefully.
* Follow food-safety and workplace-safety procedures.
* Uphold restaurant quality and presentation standards.
* Communicate clearly with guests and colleagues.
* Maintain a clean uniform and professional appearance.
* Support team members during busy service periods.
* Report service issues or safety concerns to the appropriate supervisor.
* Perform other reasonable duties requested by supervisors.
Ideal Profile
The preferred candidate will be approachable, active and attentive to small service details. They should enjoy interacting with guests and be comfortable coordinating with kitchen and restaurant colleagues in a busy hospitality environment.
* High school diploma or equivalent preferred.
* Less than 1 year of related work experience.
* No previous supervisory experience required.
* No license or certification specified.
* Genuine interest in restaurant service and guest care.
* Clear and professional communication.
* Ability to read and verify menu information.
* Strong teamwork and willingness to support different service tasks.
* Attention to cleanliness, accuracy and table presentation.
* Ability to remain courteous during busy dining periods.
* Professional appearance and reliable workplace conduct.
* Commitment to company policies and quality expectations.
The position requires standing, sitting or walking for extended periods and moving across sloping, uneven or slippery surfaces. Candidates must be able to reach, bend, twist, pull and stoop, move objects weighing up to 25 pounds without assistance and help move objects weighing up to 50 pounds.
Skills Set
* Restaurant guest service
* Table preparation
* Food service
* Beverage service
* Menu knowledge
* Kitchen coordination
* Guest request handling
* Table clearing
* Service-station organization
* Dining-area cleanliness
* Food-safety awareness
* Order communication
* Professional presentation
* Team collaboration
* Guest satisfaction
* Luxury hospitality
Why Join Us
This position offers an accessible opportunity to build food and beverage service experience within a luxury-hotel environment. The Guest Service Expert can develop practical skills in restaurant operations, guest communication, menu knowledge and coordinated service delivery.
Marriott and JW Marriott support associate training, recognition, career development and personal well-being. Employees join an international hospitality portfolio with opportunities to grow across restaurants, hotels and destinations.
About the Company
Marriott International is a global hospitality company operating a broad portfolio of hotels and resorts. JW Marriott is its luxury brand, known for refined dining, thoughtful service and a people-first workplace culture. The company values inclusion, associate development and consistently memorable guest experiences.



