Guest Services Executive – Front Office – Jumeirah Mina Al Salam – Dubai, UAE
Posted date [2025-08-28]
(ID: 37337)
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About the Company Jumeirah Group, a global pioneer in luxury hospitality and part of Dubai Holding, manages an iconic collection of 31 world-class properties and 33 signature dining experiences across the Middle East, Europe, Asia, and Africa. Established in 1999 with the launch of the legendary Burj Al Arab in Dubai, Jumeirah has redefined five-star hotel standards and continues to set benchmarks for beachfront resorts, premium city hotels, and exclusive residences. Known for its warm Emirati-inspired service and outstanding guest experiences, Jumeirah offers career opportunities in Dubai and across its international locations, making it a preferred employer for hospitality professionals in the UAE. Whether you\'re passionate about fine dining, hotel operations, or customer service excellence, Jumeirah provides a dynamic and growth-oriented environment to elevate your career in the UAE\'s competitive hospitality sector. Apply now to be part of one of Dubai’s most admired luxury hotel brands.... |
Guest Services Executive – Front Office – Jumeirah Mina Al Salam – Dubai, UAE
Role Summary
Jumeirah Mina Al Salam, part of the Madinat Jumeirah resort, is seeking a Guest Services Executive – Front Office to deliver exceptional service during guest arrivals and departures. The role focuses on managing check-ins, check-outs, billing, and guest requests while ensuring each guest enjoys a seamless and personalized experience.
Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality / Travel
Function: Front Desk / Reception
Salary: 5000–7000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
What You’ll Do
* Handle guest check-ins and check-outs promptly and professionally.
* Manage guest payments, billing inquiries, and process transactions securely.
* Assign rooms according to guest preferences and special requests.
* Assist with reservations, modifications, and cancellations in line with hotel procedures.
* Resolve guest concerns with a solutions-oriented approach and escalate when necessary.
* Promote hotel services and amenities, upselling when opportunities arise.
Ideal Profile
* 1–2 years of front office or guest service experience in a luxury hospitality setting.
* Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
* Strong organizational skills with attention to detail.
* Excellent communication skills and a guest-first approach.
* Ability to handle transactions and multiple tasks efficiently in a fast-paced environment.
Why Join Us
* Competitive, tax-free salary in UAE Dirhams with performance incentives.
* Company-provided shared accommodation and annual flight entitlement.
* Comprehensive healthcare, life insurance, and paid annual leave.
* Discounts on dining, beverages, and hotel stays worldwide.
* Career development opportunities with access to training and clear progression pathways.
* Supportive and inclusive work environment with world-class leisure facilities.
About the Company
Jumeirah Group, part of Dubai Holding, operates 31 world-class hotels and resorts across the Middle East, Europe, Asia, and Africa. Madinat Jumeirah is Dubai’s leading beachfront resort, featuring four luxury hotels, more than 20 restaurants, Souk Madinat Jumeirah, and premium leisure facilities. Jumeirah Mina Al Salam combines authentic Arabian charm with luxury service, offering exceptional guest experiences on Dubai’s coastline.
Role Summary
Jumeirah Mina Al Salam, part of the Madinat Jumeirah resort, is seeking a Guest Services Executive – Front Office to deliver exceptional service during guest arrivals and departures. The role focuses on managing check-ins, check-outs, billing, and guest requests while ensuring each guest enjoys a seamless and personalized experience.
Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality / Travel
Function: Front Desk / Reception
Salary: 5000–7000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
What You’ll Do
* Handle guest check-ins and check-outs promptly and professionally.
* Manage guest payments, billing inquiries, and process transactions securely.
* Assign rooms according to guest preferences and special requests.
* Assist with reservations, modifications, and cancellations in line with hotel procedures.
* Resolve guest concerns with a solutions-oriented approach and escalate when necessary.
* Promote hotel services and amenities, upselling when opportunities arise.
Ideal Profile
* 1–2 years of front office or guest service experience in a luxury hospitality setting.
* Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
* Strong organizational skills with attention to detail.
* Excellent communication skills and a guest-first approach.
* Ability to handle transactions and multiple tasks efficiently in a fast-paced environment.
Why Join Us
* Competitive, tax-free salary in UAE Dirhams with performance incentives.
* Company-provided shared accommodation and annual flight entitlement.
* Comprehensive healthcare, life insurance, and paid annual leave.
* Discounts on dining, beverages, and hotel stays worldwide.
* Career development opportunities with access to training and clear progression pathways.
* Supportive and inclusive work environment with world-class leisure facilities.
About the Company
Jumeirah Group, part of Dubai Holding, operates 31 world-class hotels and resorts across the Middle East, Europe, Asia, and Africa. Madinat Jumeirah is Dubai’s leading beachfront resort, featuring four luxury hotels, more than 20 restaurants, Souk Madinat Jumeirah, and premium leisure facilities. Jumeirah Mina Al Salam combines authentic Arabian charm with luxury service, offering exceptional guest experiences on Dubai’s coastline.
